Candidate Location:
San Antonio, TX
Open interview availability
Ph: 210-***-****
Email: *******@*****.***
Relevant Skill Set:
•18+ years of healthcare experience
•Knowledgeable with the authorizations and referrals process, medical terminology, ICD-9, and ICD-10 coding, data entry, medical records, office management, medical office, CPT coding, medical scheduling, and insurance verification.
•MS office proficient, EMR systems, eClinicalWorks, QuickBooks
OMG Technologies
Molina Healthcare - Care Management Processor
October 2023 – January 2025
•Processing of authorizations and follow-ups for DME, MHM, DAHS,PAHS, RESPITE and reductions/denials
•Follow ups with members, maintaining extremely accurate tracking for reporting, satisfactions surveys, emails, and urepointploads into TruCare upon work completion and receipt of completed forms.
•Submit referrals, review BID and follow-up on status of BIDs.
•Obtain required forms (landlord approval, 2416) • Submit cases for medical review when necessary.
•Obtained proper documentation for DME from Assigned Reps for equipment
•Generated authorities
•Insurance Verification
•Excel
•Microsoft Word
•HERO
•Web Del
•Spreadsheets
•Microsoft Teams
•Sharepoint
•QNXT
•CCA
•PEGA
Aston Carter
3M KCI USA
March 2023-June 2023
•Obtained proper documentation for DME from Assigned Reps for equipment
•Generated authorities
•Insurance Verification
•Excel
•Microsoft Word
•HERO
•Web Del
•Spreadsheets
•Microsoft Teams
•Sharepoint
Professional Experience:
Superior Health Plan
August 2022-February 2023
Program Coordinator (Specialty Authorization Team)
•Processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials
•Follow ups with members, maintaining extremely accurate tracking for reporting, satisfactions surveys, emails, and urepointploads into TruCare upon work completion and receipt of completed forms.
•submit referrals, review BID and follow-up on status of BIDs.
•Obtain required forms (landlord approval, 2416) • Submit cases for medical review when necessary.
Dr. Robert Nobles
December 2017 to August 2021
Front Office Coordinator
•Check in and check out patients.
•Answer multiple phone lines • Insurance verification
•Generated referrals.
•Checked patient vitals
•Worked on MOMS system
•EKG’S and ABI’S
Renal Associates LLC
November 2013 to August 2017
Referral Coordinator
•Generated referrals in a timely manner
•Verified insurance.
•Worked with ECW
Dr. Arthur Hernandez
September 2011 to November 2013
Front Office Coordinator
•Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
•Oversaw insurance verification.
•Generated referrals and authorizations.
•Worked on MOMS and DUXWARE EMR
•Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
•Oversaw insurance verification.
•Generated referrals and authorizations.
•Worked on MOMS and DUXWARE EMR
Institute For Women's Health
August 2009 to August 2011
Insurance Verification Specialist/Patient Referral Coordinator
•Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
•Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
•Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
•Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
•Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education:
High school diploma, McCollum High School - San Antonio, TX