Cloud Engineer Systems Administrator
Resume:
Matthew Malloy
Tampa, FL *****
******.********@*****.***
Hard working, Customer focused System Engineer. I believe the team helps support the customer in achieving the best outcome for both.
Work Experience
Senoir Cloud Engineer
ConcertoCloud/Enavate - Tampa, FL
February 2020 to Present
• Build and Design VPC and Cloud infrastructure for new clients.
• Add to existing clients based on needs and sales improving existing infrastructure.
• Create Policies and Procedures for process and work to improve existing processes.
• Work on VMware to Azure migration for existing customers using ASR.
• Work with Project Managers to refine and improve project delivery. Systems Administrator
Healthesystems Tampa.FL - Tampa, FL
February 2015 to December 2019
Key Responsibilities: “To simplify complexities for each customer.”
-Document, implement, monitor, and support Cisco/HP/Avaya network/telephony and Microsoft Windows 2003/2008 server environment.
-Monitor IP-based LAS/WAN and MS Server systems in order to ensure 24x7 uptime. Respond to alerts or emergency issues during normal business hours and on-call rotation.
-Provide technical support as needed to local and remote users. Provide support and solutions to all users.
-Assist with order taking and file management. Evaluate, recommend and purchase all computer software.
-Provide user documentation and training for all systems designed.
-Perform computer back-up procedures for financial data in accordance with established schedule.
-Provide preventive maintenance of all computer hardware and install and update all software and hardware.
-Assist with: product development, testing updated or new products, reporting and providing solutions for timely reporting of information.
-Install and test all systems developed by company to ensure quality.
-Strategic Initiatives: Actively engages in driving strategic initiatives, and the related goals, to ensure the most optimal outcome.
-Communication: Effectively communicates using written, oral, non-verbal, and active listening skills. Ability to clearly present an idea or concept so others understand, lets others speak, and engages productively in difficult
Technical Assistance Engineer/Managed Services Engineer Peak10, Inc. - Tampa, FL
September 2010 to January 2015
Key Responsibilities:
• Delivery and Implementation Support
• Provide technical review of proposed design and architecture
• Assist in development of collaborative plan for success of customer and Peak
• Support the validity and definition of customer requirements
• Provide hourly estimates to deliver work
• Assess platform alignment to customer business goals/outcomes
• Manage Customer Environments including Cisco, VMWare, and EMC
• Responsible for Commvault backups of over 150 client servers
• Display in depth knowledge of the technologies that support the Customers environment
• Demonstrate in depth knowledge of solutions that meet the customer’s current and future needs
• Communicate to both the technical and management teams in an effective manner
• Provide thought leadership to customer in technology and technical solutions;
• Design and Implement customer environments in Peak10 Cloud
• On-Call rotation responsible for 3 Florida markets
• Assist in training of Network Operation Center Staff Personnel
• Create and maintain documentation for Customer environments & solutions Geospatial Analyst
Pine Design Engineering - Saint Petersburg, FL
May 2008 to December 2009
Key Responsibilities:
-Extraction of cartographic features from raw data
-Research, assess, integrate, extract both geospatial and research databases
-Special projects and other duties as assigned
Private Contractor
Tampa, FL
March 2007 to May 2008
• Computer networking, backup setup and configuration, personal computer support and setup
• While searching for a new full time job, I did private contracting work for some previous employers, and coworkers.
Backup Engineer
E Solutions Corporation - Tampa, FL
July 2004 to February 2007
· Responsible for provision and maintenance of backup network, including over 200 client servers
· Assist in day-today activities for maintaining servers and services to customers
· Write and maintain server installation and backup installation documents
· Maintain Microsoft Exchange and Active Directory for the company network
· Configuration and implementation of login and backup scripts for multiple clients
· Configure Cisco networking devices for customers as well as core interface
· Assist in training Network Operations Center Technicians to help expand their knowledge base
· Remote connectivity and troubleshooting from home when on 24/7 on-call duty Network Technician
Lighthouse Credit Foundation - Largo, FL
October 2002 to May 2004
· Responsible for maintaining network
· Responsible for maintaining computers
· Created and updated departmental scripts
· Created and maintained Group Policy Objects
· Night technical support
Network Technician
Integrated Credit Solutions - Largo, FL
April 2002 to October 2002
· Responsible for maintaining network and PC's
· Night technical support
Associate Network Administrator
Bayshore Solutions/Hydrogen Media - Tampa, FL
September 2001 to March 2002
· Maintained and monitored over 200 websites
· Provision personal computers for new employees
· Monitor and maintain backup strategy
· On-call 24/7 Tech support rotation
· Remote administration of multiple client websites Claims Adjuster
Wakley and Associates - Clearwater, FL
October 1999 to September 2001
· Process insurance claims accurately and quickly
· Reviewed and approved employees work to insure accuracy
· Report consistent employee errors to management
Education
Aerospace Engineering
University of Cincinnati - Cincinnati, OH
Skills
• IIS 5.0
• IIS 6.0
• IIS 7.0 Active Directory
• DHCP
• Windows Hyper-V
• Windows Active Directory (10+ years)
• Microsoft Windows Server
• Operating Systems
• VMWare
• DNS
• System Administration
• TCP/IP
• Computer Networking
• Operating systems
• Active Directory
• Azure
• Windows
• Cloud infrastructure
• Network support
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