Scrum Master Software Development

Priyanka Manekar

708-***-**** **********@*****.*** Aurora, IL LinkedIn

Open to work for any employer without any sponsorship now or in future.

SAFe Certified Scrum Master with 7+ years of experience facilitating Agile software development and product delivery in healthcare, tech, and enterprise environments. Proven expertise in Agile coaching, cross-functional team leadership, backlog management, stakeholder engagement, and iterative delivery. Skilled in leading transformation efforts and optimizing Agile processes to drive velocity, quality, and alignment with business goals. Technically savvy with hands-on experience in SDLC, web/mobile applications, Jira, and DevOps tools.

TECHNICAL SKILLS

•Agile Frameworks (Scrum, SAFe, Kanban)

•Sprint Planning & Execution

•Agile Coaching & Team Facilitation

•Release & Delivery Management

•Conflict Resolution & Risk Mitigation

•Stakeholder Engagement

•Process Improvement & Transformation

•Jira, Azure DevOps, Confluence

•Product Backlog Refinement

•Team Leadership & Mentorship

•SDLC, QA Testing, BDD

•Change Management

•Business & IT Collaboration

•MS Office Suite

CERTIFICATIONS

•SAFe (6.0) Scrum Master SSM

•Professional Scrum Certified (SCRUM.ORG)

•Manual testing Certification (SEED)

EXPERIENCE

Scrum Master CVS Health Remote, USA June 2023 - Present

•Facilitated core Scrum ceremonies including Sprint Planning, Daily Standups, Reviews, and Retrospectives to enable continuous delivery and team accountability.

•Collaborated with Product Owners and business stakeholders to define, refine, and prioritize user stories and epics based on evolving business needs and strategic objectives.

•Acted as a liaison between technical teams and business stakeholders to gather, analyze, and document detailed business and functional requirements.

•Conducted impact assessments and gap analysis on new initiatives, ensuring alignment with CVS’s business and technology roadmap.

•Translated business goals into clearly defined user stories with acceptance criteria to ensure successful development and testing outcomes.

•Created process maps, workflow diagrams, and data flow documentation to support better understanding and implementation of business processes.

•Monitored sprint progress using Jira and Confluence, tracked Agile metrics (velocity, burndown, cycle time), and facilitated improvements in team performance.

•Led backlog grooming sessions and supported prioritization to ensure product roadmap alignment and feature delivery.

•Partnered with QA teams to define test scenarios and supported UAT execution and validation with business users.

•Played a key role in Agile transformation by coaching team members on Agile values and business analysis best practices, helping improve collaboration and delivery speed.

Scrum Master Vibrant Coders (India) 06/2016 – 11/2022

•Led Agile delivery for EMR and health IT solutions, managing Scrum ceremonies and coaching teams to deliver high-quality releases on time and within scope.

•Conducted stakeholder interviews, workshops, and gap analysis to define project scope, identify business needs, and propose technology solutions.

•Partnered with product managers, UX designers, and QA teams to align user stories with business goals, ensuring successful product delivery.

•Mentored Scrum teams on Agile maturity, resulting in a 25% increase in velocity and greater ownership across sprints.

•Leveraged Jira and Azure DevOps to manage sprint boards, automate workflows, and produce actionable insights for retrospectives.

•Conducted capacity planning and sprint forecasting, increasing predictability and reducing sprint spillover by 30%.

•Identified and resolved cross-team dependencies and blockers to maintain delivery cadence across multiple releases.

•Collaborated with leadership to refine KPIs and Agile reports for executive stakeholders, improving visibility into team performance and progress.

•Supported project managers in risk identification, timeline estimation, and milestone tracking using Jira and MS Project.

•Facilitated team bonding and virtual engagement strategies for distributed teams, contributing to stronger team cohesion and retention.

Gap – Maternity Break 03/2011 – 5/2016

Quality Test Engineer Infosys Technologies (India) 02/2009 – 02/2011

•Collaborated with clients and senior analysts to translate functional and non-functional business requirements into scalable technical solutions.

•Developed, maintained, and tested application modules using Java and Oracle technologies, ensuring alignment with SDLC and client expectations.

•Conducted unit testing, integration testing, and participated in UAT support to ensure software quality and functional accuracy.

•Created and maintained detailed project documentation including technical specifications, deployment plans, and defect logs.

•Worked as part of a global delivery model, coordinating with onsite counterparts to gather requirements, clarify ambiguities, and drive resolution.

•Participated in weekly status meetings, code reviews, and knowledge transfer sessions, contributing to improved team efficiency and knowledge sharing.

•Took ownership of key modules and proactively addressed performance issues and code optimization, improving system response time by 20%.

•Contributed to process standardization and knowledge base creation to support team onboarding and reduce ramp-up time by 40%.

EDUCATION

•Bachelor of Engineering in Computer Engineering Rashtrasant Tukadoji Maharaj Nagpur University, India 2008

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