Relationship Manager Graphic Designer
Resume:
Zainab
Raza
Client Relationship Manager
Contact
About Me
Skills
*** - * ***, ******* **, Lahore
*************@*****.***
A motivated and ambitious professional with a
strong foundation in programming and graphic
design, having completed three specialized
courses within a year. Gained 10 months of
hands-on experience as a Graphic Designer
intern before stepping into the medical billing
field. Currently, with 5 months of industry
experience as Asst. Client Relationship Manager,
seeking new opportunities to grow and
contribute my skills in a dynamic work
environment.
Customer management
EHR & EMR Systems
Customer Success
Call Handling
Customer Relationship
MS Ofiice
Completed with A Grade
I pursued specialized courses in Full-Stack Graphic Design and Programming alongside my academics, building a strong foundation in both creative and technical fields. These skills have allowed me to gain hands-on experience and practical knowledge early in my career. Currently pursuing Intermediate in Commerce (I.Com) as a private candidate from the Lahore Board, allowing me to continue my education while gaining professional experience and enhancing my skill set.
2022 - 2024
2024 - Ongoing
Matriculation
Intermediate ( I.Com )
Divisional Public School
Private Candidate
Education
Internship with following tasks:
Designed logos, brochures, and marketing materials. Assisted in UI/UX design for web and mobile apps.
Worked with Adobe Creative Suite, Figma, and Canva. Collaborated with clients to meet design requirements.
Managed multiple design projects and ensured timely delivery. Supported workshops and trainings for junior designers. Client Relationship Management (Medical Billing)
Managed and handled client emails related to medical billing inquiries and support.
Provided assistance to clients via inbound and outbound calls, emails, and voice chats.
Coordinated with different medical billing teams to resolve client issues efficiently.
Ensured smooth communication between clients and the billing deps. 2023 - 2024
2024- 2025
Associate Graphic Designer - Intern
Client Relationship Manager
PNY Trainings, Arfa Software Technology Park,
Lahore
IPS Pakistan (P3 Care), Lahore
Experience
Certifications
Certified Web Developer
3 - Months
Full Stack Graphic Designing
9 - Months
2023-2024
PNY Trainings, Arfa Software
Technology Park All about Graphic
Design and Softwares
PNY Trainings, Arfa Software
Technology Park C, C++, HTML, CSS,
JavaScript.
2023-2024
ZR
2025- Present
Patient Support Executive
TransCure Pvt. Ltd, Lahore
Handling patient calls regarding outstanding balances, appointments, and missed appointments.
Processing payments via Square and Trust Commerce. Posting patient balances in EHR systems (Practice Fusion, Simplify EMR, Athena).
Ensured accurate record-keeping and financial transactions for the practice.
Assisted in medical billing by verifying and updating patient accounts.
Contact this candidate