Project Manager It

Larry Wright

Sr. IT Project Manager

*********@*****.*** 832-***-****

PROFILE

Accomplished IT Project Manager with a proven track record of driving results and fostering team collaboration. Extensive background in overseeing large-scale infrastructure projects tailored to fulfill organizational networking and security requirements. Proficiently led numerous projects, notably steering over thirty Cisco UC initiatives encompassing deployments of up to thirteen thousand phones (multi-site hosted upgrade), UCaaS implementations, LAN, wireless LAN, and WAN end of life (EOL) refresh and enhancements. Instrumental in devising cross-vendor workflow procedures, negotiating service and operational level agreements, and formulating robust operational support strategies. Possesses hands-on expertise in ITIL methodologies, workflow optimization, and adeptly identifying, evaluating, and mitigating risks. Demonstrated ability to deliver superior Cisco UC project management services and sustain UC operations managed services support.

KEY STRENGTHS

• ITIL Service Management • Service Delivery Management • Disaster Recovery & Business Continuity Planning • Technical Support & Training • Configuration Management • IT Policies & Procedures Development • Project Management Office • Vendor Management • Telecommunications Management • Data Center Methodology and Management • Call Center Operations • Professional Services

SKILLS SUMMARY

Hardware

CISCO Switches, Routers, Servers, Access Points, Wireless LAN Controllers, and ASA firewalls.

Operating Systems & System Utilities

Windows 10 and 11

Network Systems & Technologies

Cisco Unified Communications, Cisco Switches, and Routers

Commercial Software

MS Office, MS Project, MS PowerPoint, and MS Visio.

Methodologies & Standards

Information Technology Infrastructure Library (ITIL v3)

Certifications & Awards

ITIL v2, Foundation

ITIL v3, Foundation

Subject Matter Expertise & Other Skills

Cisco IPT Project Management and Operations Management

Policies & Procedures Development

Data Center Best Practice Methodology

Telecommunications Management

Vendor Management / Contract Negotiation

Development of Statements of Work

Project documents including: Charters, Plans, Schedules, Budgets, Resource Plans, and more

CAREER ACCOMPLISHMENTS

Project Manager of over thirty successfully delivered IPT projects for BP Americas ranging in size from thirty phones (single site) to over thirteen thousand phones (multi-site hosted upgrade). Managed project to install a fifteen Cisco Unified Communications Manager virtual server Megacluster with 99.99% reliability and availability and successfully migrated most BP America sites to the new platform. Maintained a close working relationship with the BP Operations Manager, resulting in a smooth transition of all projects into operational support.

BP IPT Platform Operations service delivery manager for North America. Developed the BP Data Center-based IPT Disaster Recovery Plan and participated in simulated and live tests. Worked with BP and peer vendors to develop service level agreements and operation level agreements

Developed and managed successful IT infrastructure organizations in O&G and Higher Ed industries of up to 60 people and $8,000,000 budget. Negotiated contracts for carrier services and outsourced services, thereby reducing related expenses by twenty percent.

Managed voice and data network projects & conversions for up to 59,000 users and 20,000 network nodes.

Directed the development of workflow processes and procedures that reduced service delivery intervals by 50 percent

Managed the development and enforcement of technology standards, including wireless, desktop, and cabling standards, thereby streamlining operations and increasing staff efficiency by twenty-five percent.

Managed as many as ten projects of various sizes simultaneously, with an average of three projects while working closely with Procurement, Logistics, hardware staging, third party vendors, and client stakeholders.

Managed the schedule and financial aspects of projects to deliver services on time and within budget.

PROFESSIONAL EXPERIENCE

RegretShield Consultants, LLC, Houston, TX April 14, 2025 to Present

Consultant Project Manager

Notable Client Projects:

Data Center Move associated with divestiture

Dexian (formerly Disys), Houston, TX January 3, 2023 to June 30, 2024

Senior Project Manager

Notable Client Projects:

Shell Trading and Supply

oWorked closely with the Shell T&S PMO and managed a multivendor team as well as stakeholders, Portfolio and architect managers, design engineers, implementation engineers, and third party remote site support teams.

oProject Manager for performing interim network capacity solutions pending the implementation of SD-WAN for over 50 terminal sites globally.

oProject manager for EOL asset remediation (LAN, WAN, and Cisco Voice) for fifteen trading sites in three regions.

oProject Manager for planning, budgeting, resourcing, and development of project and execution plan for a complex project to upgrade the EOL infrastructure for three Cisco IPT platforms for global voice services for three global Shell Trading regions.

Orange Business Services, Houston, TX October 3, 2016 to July 28, 2022

Senior Project Manager

Notable Client Projects:

SABIC WAN Upgrade Projects

oProject Manager for the upgrade of EOL WAN redundant router and circuit upgrades in nine locations in Canada, U.S, Mexico, Argentina, and Brazil with focus on minimizing impact to production site operations. Projects included implementation of BVPN, MPLS, BGP, and SIP to meet the site needs, as well as performing full failover tests in coordination with local site IT support to ensure all technologies and applications are working.

BASF - LAN and Wireless LAN Transformation and Upgrade Projects

oProject Manager of small, medium, and large site projects to transform the BASF sites to contract-defined standards, replace EOL hardware (switches, access points, and wireless controllers), and wireless organic growth.

ExxonMobil – IoT Pilot Project

oProject Manager for the deployment of private IoT network at Houston-area campus site. Technologies included protection of high value art and tracking movement and utilization of campus fleet of forklifts.

Rio Tinto – WAN Upgrade Projects

oProject Manager for the upgrade of EOL WAN routers and circuits, including WAN optimization.

BHP Billiton – UC and UCaaS Projects

oProject Manager for the complex project conversion of North America sites from BHP Corporate centralized UC services to UCaaS. Promoted to Program Manager and held this position until BHP changed to a different managed service provider.

CompuCom, Houston, TX February 5, 2007 to September 30, 2016

Senior Project Manager

Notable Client Projects:

BP Americas Mega Data Center (AMDC) 2 and 4 Hosted IPT, Cisco Unified Communications Manager Cluster Version Upgrade

oProject Manager for the EOL version upgrade of nine CUCM servers and two Cisco Emergency Responder servers providing voice services to over thirteen thousand phones and eighteen remote sites, half of which received E-911 services from the Emergency Responder servers.

BP Alaska, Exploration and Production, Anchorage Migration Project

oProject Manager to the migration of the BP Alaska Anchorage site from a standalone CUCM platform to a hosted solution utilizing the BP UC 8.6 cluster in the AMDCs in Houston, TX.

BP Telephone Operator Consolidation Project

oProject Manager for the consolidation of three separate telephone operator functions (Anchorage, Naperville, and Houston), each utilizing different technologies, into one consolidated group utilizing Cisco Unified Contact Center Express (UCCX), Cisco IP Communicator, and VPN service as the core technologies for service delivery.

BP Americas Mega Data Center IPT Megacluster Expansion Project

oProject Manager to create a CUCM Megacluster by expanding the CUCM cluster in AMDC 2 and 4 in Houston to AMDC 1 and 3 in Chicago. This included the implementation of UCS servers, CUCM Subscribers and TFTP servers, and a new DHCP server and the transition of the BP Cleveland site to verify the functionality of all services, including high availability.

BP Integrated Supply and Trading (IST), 30 South Wacker and Q-Tech Workplace Recovery Site Migration Project

oProject Manager to migrate the BP IST site at 30 South Wacker in Chicago from an end-of-life IPT platform to the new AMDC Megacluster platform. Site requirements included turret trading system integration, voice recorder integration, Intercluster trunk integration, specialized restricted phone configurations, E-911 Emergency Responder services, Survivable Remote Site Telephony (SRST) services, and follow-the-sun IST Service Desk.

BP Sao Paulo Castrol

oManaged the project to convert the Sao Paulo Castrol site in Brazil with approximately 200 users to a hosted solution utilizing the IPT platform in AMDC 2 and 4 in Houston. The site also included two call centers configured utilizing UCCX.

BP L48 Data Center Project

oManaged the project to build a new data center to support the new BP subsidiary, L48. The project consisted of redundant firewalls, WAN routers, NAS, and Cisco UCS servers running Microsoft System Center products.

Sr. Systems Service Delivery and Integration Specialist

Development and Management of IPT Operational Handover Process

oWorked with internal team and CompuCom IPT Network and Security Operations Center to develop the process for accepting IPT systems from project teams into operational support, reducing post-handover issues and improving systems reliability. Managed the process, serving as liaison between BP management, project team management, and CompuCom operations to ensure the process was followed and all checklist items were completed. This was performed when CompuCom was responsible for IPT managed services for all of BP in North America through 2011.

Development of IPT Incident Management Process

oLed multi-vendor team and created the IPT Incident Management process, with multiple swim lanes for the various vendors and disciplines. This was performed when CompuCom was responsible for IPT managed services for all of BP in North America through 2011.

Development of IPT Service Model and Service Plan

oLed multi-vendor team and created the IPT Service Model and Service Plan that covered multiple sites. Due to the specialized requirements for the site, created a Service Model and Plan specific to Anchorage.

Director, Infrastructure & Systems Support - Houston Community College January 2004 to November 2006

Directed planning, design, implementation, performance and daily operations of 62 personnel with $5,000,000 operating budget and $3,000,000 capital budget to deliver data network, data center, telephone system, network infrastructure, server platforms, security, service desk, and DBA services 7x24 to 24 sites comprised of over 225 servers, 9,500 PCs and 59,000 users

Worked with the Capital Improvement Plan programming consultants to develop the requirements for networking, security, cabling, wireless, telephony, AV, and other central IT services for the planned campuses

Negotiated contracts with hardware maintenance vendors to bring service levels in line with institutional needs, saving $150,000 annually

EDUCATION

B.S. - Electrical Engineering (with honors) - Lamar University, Beaumont, Texas

CERTIFICATIONS

ITIL v.2 Foundation

ITIL v.3 Foundation

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