SUSAN GRAVES, CPSR
***.********@*****.*** • Mobile: 303-***-****
https://www.linkedin.com/in/suetoner/
SUMMARY
A seasoned recruitment professional with 20 years’ experience, including international, agency and corporate recruiting. Possesses a demonstrated record of forecasting, planning, and executing on deliverables. Full life-cycle employment expertise in a variety of industries and companies from start-ups to Fortune 50. Known for building strong, collaborative relationships with hiring managers, HR and candidates.
EXPERIENCE
Precise Software Solutions (Remote) 10/2022 to 11/2024
Senior Technical Recruiter
Full-life cycle recruiting for candidates with Federal Government contracting experience in multiple disciplines and technologies including but not limited to Product Engineers, Product Managers, Product Developers, Software Engineers, Data Scientists/Engineers/Analysts and many other technical roles. IAAS, SAAS, PAAS.
Worked with VP of People and Culture on our CCMI recertification. The auditors were impressed with our process and documentation that they will be using as a template for other clients.
Designed and developed first AA reports for the company.
Spearheaded job description database. Cleaned up old and one-off job descriptions. Developed a consistent format and messaging to present a professional look and appeal to attract candidates.
Developed the Recruiting/Hiring Manager SLA which was accepted by both parties.
Point person for LinkedIn Recruiter. Negotiated contracts, identified an opportunity to utilize an used license into other products. Negotiated for extra job postings and InMails. The company saved approximately $3,000 that would have been wasted.
Developed and documented processes for new Applicant Tracking System.
Rita Technology Services (Remote) 3/2018 to 10/2022
Senior Technical Recruiter
●Relationship building.
●Engaged in all aspects of full-life cycle recruiting with candidates and hiring managers.
●Recruit for a wide variety of technical roles from entry-level to SVP.
●Specialized in Cyber Security recruiting.
●Source candidates using a multitude of search techniques and social media.
●Identify and influence monetary and non-monetary motivators.
●Closed the largest commission of the year for a placement within six months of joining.
Verticalmove, Inc., (Remote) 08/2016 to 03/2018
Senior Associate, Technology
●Sourcing, recruiting and placing the top 1% of computer/software engineering candidates at all levels in Full Stack/Platform/Big Data/Cloud/AI/ML/VR/Data Science/Cloud (SaaS/PaaS/DaaS/IaaS) roles for highly admired companies in Seattle and San Francisco.
●Find passive candidates using a multitude of online research/social media techniques and convert those leads into compelling candidates or networking advocates.
●Fully vet candidates to ascertain if they should be presented to the hiring manager and conduct comprehensive interviews to ensure the best fit. Present comprehensive report to the hiring manager detailing the candidate’s qualifications.
●Prepping, consulting, negotiating, closing high-demand candidates.
Act Consulting, Inc., (Remote) 10/2008 to 2/2016
Senior Technical Recruiter
Agency recruiter for Energy, Engineering, Construction, specializing in contract placement of engineering and IT professionals.
●Top recruiter for final 6 years, recognized by management as the “model” for colleagues.
●On average billed $350K+ annually.
●Extensive RPO/MSP/VMS experience with industry leaders.
●Consistently assigned to new clients to make “quick hits” and establish rapport.
●Built a strong network of candidates for future opportunities and created passive networks.
●Market candidates, coordinate interviews, negotiate offers, conduct reference checks, background checks and provided status updates for candidates, account managers hiring managers and HR.
HR Search Firm, Denver, CO (Contractor) 6/2007 to 09/2008
Talent Acquisition Leader, Clients: Flatiron Construction and Hach Scientific
●Developed, led and maintained staffing system/metrics, executive recruiting, designed corporate recruiting referral program, lead university relations strategy, branding, new hire rotation, developed SOP’s, vendor selection process and automated data capture.
First Data Corporation, Englewood, CO (Remote/On-site/Travel) 1/2004 to 6/2007
Staffing Manager
Supported the Payments Business Unit with hiring responsibility for Executives, IT, Sales Engineers, Project Managers, Human Resources and high-volume nonexempt production associates.
●Reduced time to fill in historically difficult to hire sites from 51 to 9 days.
One of the top 5 out of 63 recruiters as measured by time to fill and number of hires.
Annually staffed approximately 300 operations jobs from associate to senior manager level.
Assumed management of our contract staffing vendor resulting in a 30% turnover reduction.
Managed a large outsourcing project for new business resulting in a new corporate-wide template for similar projects.
Hewlett-Packard Company, Fort Collins, CO (Remote/On-site/Travel) 8/2000 to 12/2003
Americas Staffing Manager, PC and World-Wide Operations
Promoted to lead the staffing efforts for 2 businesses across South, Central and North America for an employee base of 12,000. Acting Global Staffing Manager with responsibility to recruit highly skilled engineers, college grads, technical resources, executives, sales and manufacturing.
Centralized the staffing function resulting in increased efficiency and cost reductions of 6%.
Designed and drove strategic, rapid, high-volume workforce plan for the sales organization, exceeding hiring goals by one month.
Tightened candidate profiling and sourcing strategies resulting in an overall average of 1.5 offers per 2 interviews.
Hired, trained and managed highly skilled team of Recruiters and support staff (8) that hired an average of 55 employees per week for a 9-month project hiring ramp-up.
Selected as the Business Diversity Program Manager, awarded prestigious INROADS Colorado Business Manager of the Year for doubling program participation.
Talent Acquisition Manager, Computing Systems
Recruited to lead the design, transition and management to a centralized, cost-effective staffing organization. Managed 3 geographically dispersed teams supporting a 9,000-employee base that recruited for IT, interns, engineers, college grads, highly specialized engineers/scientists and executives.
Developed workforce management programs for 2 site shutdowns, resulting in high levels of employee relocation and retention (exceeded goals by 27% and 24%).
Workforce integration of 144-employee company acquisition; all staffing integration milestones completed on schedule.
Developed and managed largest intern hiring and retention program for 194 interns resulting in a 63% retention rate upon graduation.
Identified and eliminated redundant third-party vendors reducing intern program costs by $25,000 per year.
Increased intern conversion rate and college-hire diversity from 16% to 33%.
EDUCATION/CERTIFICATIONS
Bachelor of Science, Colorado State University, Fort Collins, Colorado
Certified Professional Services Recruiter, TechServe Alliance
PHR (expired)
TECHNICAL SKILLS
Salesforce
Bullhorn/Bullhorn Reach
LinkedIn Recruiter/Sales Navigator
PeopleSoft
Behavioral Interviewing
Crystal Reports
AIRS, Advanced Internet Research Strategy
Deep Internet Searches
Microsoft Office (Excel, Word, Access, Project, Outlook, Visio)
Taleo
Loxo ATS
Social Media Recruiting
Job Boards
Jazz HR
ADP