Customer Service
Resume:
Olivia Conover
Hardworking and passionate job seeker with strong organizational skills. Dedicated to helping teams achieve company goals through exceptional communication and customer service.
EXPERIENCE
LA Fitness, Wyomissing, PA — Membership Counselor
October 2024 - January 2025
Built Relationships with Potential Members to Increase Customer Base and Meet Sales Targets
Effectively Persuaded Clients to Purchase Memberships and Services
Edgewater Fitness/Annapolis Athletic Club, Edgewater, Annapolis, MD — Personal Trainer
August 2021 - January 2023
Conducted Individual and Group Training Sessions Tailored to Clients’ Health Goals
Designed Customized Fitness Programs to Enhance Overall Wellness
Promoted and Sold Marketing Packages to Increase Client Engagement
Brown Mustache/Curate, Annapolis, MD — Barista
November 2021 - May 2022
Developed Extensive Knowledge of Different Coffee Extraction
and Bean Processing
Provided Excellent Customer Service While Preparing High-Quality Beverages
Executed Latte Art Designs with Precision and Speed
Camp Wabanna, Edgewater, MD — Camp Counselor
May 2021 - May 2022
Developed Strong Counseling and Leadership Skills
Collaborated in Team-Building and Conflict Resolution
Completed Comprehensive Child Safety Training
4817 36th St NW
Washington DC 20008
********@*****.***
SKILLS
Customer Service
Health and Wellness
Team Goals
Knowledge of Human Anatomy
Certifications
200-hour Yoga Teacher Training — Yogarenew
In Progress
Certified Personal Trainer — ISSA
August 2021 - August 2023
EDUCATION
Cedarville University, Cedarville, OH — Bachelor’s Degree
Attended 2022-2024
Major: Psychology
Minor: Theology
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