Data Center Project Management

HILL G. CRAWORD

*********@*****.*** ** 248-***-****

Highly motivated, energetic and focused professional with over fifteen years of extensive systems experience implementing and supporting MVS / OS390 / Z/OS operating systems and third party software within both commercial and engineering environments. Possess excellent technical, organizational, planning, leadership, and communication skills.

Selected Skills:

• IBM Operating System Software Implementation • Disaster Recovery Planning /Implementation

• SYSPLEX Implementation & PARMLIB Support • Catalog Organization, Management & Planning

• OEM / CA Product Installation & Support • ZSeries & Z/OS Support

• Hands on - Project Management / Team Lead• Problem Determination & Resolution Skills

• Data Center Migration / Consolidation • UNIX System Services / SMPE / JES2 / TCPIP

MVS / OS390 /ZOS SYSTEMS PROGRAMMER/CONSULTANT April 1994 – Present

Ford Motor Company, Dearborn, MI October 2023 - Present

Upgrade z/OS systems to z/OS 2.4 across multi-client systems. Provide OEM software support & upgrades as required for multi LPARs . Implement Software In Support of z/OS 2.4 & 2.5 upgrades across listed multi LPARs.

Ensono/Tech Army – including State of Florida, February 2020 – Oct 2023

Upgrade z/OS systems to z/OS 2.4 across multi-client systems.

Provide OEM software support as required for multi LPARs DOT1&2, DGSA, HSMV&X & SRCX.

Implement Software In Support of z/OS 2.3 & 2.4 upgrades across listed multi client LPARs.

ISV Products including ISV IOF 8G, SYNCSORT, SAS9.4, Control-D, CA JCLCHECK V12 &

Compuware 17.02.

S-COM – T. ROWE PRICE, Owings Mills, MD September 2018 – January 2020

Provide z/OS V2.2 operating system support while planning z/OS V2.3 upgrade. Upgrade OEM software Products including CA7 R12, Endevor 18. & Compuware 17.02 suite of products in support of z/OS 2.3.

Tata Consultancy Services– Sears Holding, Troy, MI December 2016 – August 2018

Develop & Implement migration plan from z/OS 1.9 to Z/OS 2.1 Op system. Completed rollout of

z/OS V2.1 across all KMART & Sears test & production LPARs. Provide OEM software Installation & support Joined TCS team to develop z/OS data center migration plan: Fiat Chrysler Auto(FCA) to MBenz NJ site.

Cognizant Technology – Mass Mutual, Springfield, MA August 2016 – Dec. 2016

Provide z/OS operating system and OEM software Installation & support during outsourcing initiative

Modis Consulting - JP Morgan Chase, Columbus, OH January 2015 - July 2016

Provide z/OS operating systems software Installation & support. Build / Complete Clone / split LPARs Across Multiple data centers using z/OSMF V2.1. Implement z/OS RSU maintenance releases.

Cognizant Technology – Capital One, Richmond, VA October 2012 - December 2014

Provide z/OS operating system and OEM software Installation & support. Implement z/OS 2.1

Across Capital One Bank LPARs. Support MXG SMF MIXS data acquisitions.

IBM Global Services IT Delivery Center, Dubuque, IA July 2010 – September 2012

Provide z/OS operating system and OEM software Installation & support. Implement z/OS 1.11/1.13 across various global client sites. Support IBI FOCUS/WebFocus. Update documentation.Upgrade CA View R2.0 & Deliver R1.7 to CA View R11.6 & Deliver R11.6. (multi databases). Major End clients include Hertz Auto, Michelin Tire, Macys & AK Steel.

Blue Cross/ Blue Shield of Michigan, Detroit MI May 2001 – July 2010

Develop and Implement migration plan from OS390 V2.5 to Z/OS operating system. Install OS390 V2.10, Z/OS V1.4, V1.7, V1.9 & V1.10 ServerPac plus Follow on Services. Provide ZSeries z10, z9 (704), 900 (2C4 -5) & 800 (0A2) processor installation support. Install & maintain 3rd Party software in support of IBM ServerPac installation.

Grady Health System, Atlanta, GA March 2000 –Apr 2001

•Provide OS390 V2.7 & V2.8 system support. Install & implemented Netveiw SA.

•Install & maintain 3rd Party software including Candle, LandMark & CA products.

Origin Technology In Business, Dallas, TX February 1999 – February 2000

•Implement and maintain MVS OS390 R5 for Y2K conversion at client sites .

•Install 3rd Party software including CA, Storagetek & Sterling products.

Computer Science Corporation, San Diego, CA May 1998 – February 1999

•Implement and maintain MVS OS390 R4 for Y2K conversion at ING client sites(2) .

•Install and maintain 3rd Party software including Candle &Control products.

IBM Global Services - 1st USA Bank, Wilmington, DE Jul 1997 – May 1998

•Implement & maintain OS390 R3 System Pac for Y2K conversion at client site.

•Install and maintain 3rd Party software across test, development & prod LPARS.

IBM, NY Dec 1996 – Jul 1997

•Provide OS/390 R2 & R3 software support for 9672 Processors (JEMT).

•Implement and maintain SYSPLEX environment across S/390 9672 complexes.

Wayne State University, Detroit, MI

Candidate, Major in Computer Science

Highland Park College, Highland Park, MI

Associate of Science

SOFTWARE ADDENDUM:

•Install, customize & implement CA-7 R12.

•z/OS 2.3 & z/OS 2.4

•Install, customize & implement Endevor R18.

•Install, customize & implement Compuware product suite.

•Configure & order z/OS 1.9 ServerPac.

•Draft and update z/OS 1.9 project plans as required.

•Install, customize & implement z/OS 1.9 ServerPac.

•Research and Apply z/OS V1R9 ESO 0901 & 0906 maintenance

•Research and Apply additional z/OS 1.9 maintenance as required.

•Configure & order z/OS 1.10 ServerPac

•Provide software support for 2097 z10 MicroCode Upgrade D76.

•Install, implement & test CA Mainframe 2.0 software. Cross train team members.

•Install CA Mainframe 2.0 software maintenance, Builds 423, 436 & 480.

•Provide IBM software support of z10.

•Maintain z/OS zIIP engine software.

•Maintain EMC Resource / Clone / TimeFinder*.

•Implement ISTROBE using Apache/TomCat under z/OS USS.

•Maintain & support Cryptographic support.

•Maintain & support CA Tape Encryption.

•Maintain and upgrade Softek TDMF to V4.1 for z/OS.

•Upgrade & customize JAVA SDK 1.5.0 for CA MSM/MF 2.0

•Provide z/OS software support for Middleware (CICS, DB2, IMS) and OEM software upgrades and installations.

•Continue ongoing support for CA-11 & CA-7 as required.

•Provide support for CA-11 & CA-7 SERVICE PACK upgrades for z/OS 1.9.

•Provide upgrade support for CA-DATACOM upgrade for z/OS 1.9.

•Maintain and support z/OS V1R7.

•Provide ongoing software support for DR Manager V2R3. Provide 7x24 Provide technical support for DB2 upgrade as required including DFSORT Usermod and XML / UNICODE software support.

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