Technical writer

Tim Suleyman, CBAP, PMP

********@*****.*** 514-***-**** Kirkland, Montreal, QC

Professional Summary

Seasoned Technical Writer / Content Strategist with 15+ years of experience in regulated environments across aerospace, IT, public sector, and defense. Skilled in technical publication standards, configuration management, and end-to-end document lifecycle processes. Experienced in producing and updating maintenance manuals, operational data, and technical documentation in compliance with industry and client standards. Proficient in tools and techniques for data validation, structured authoring, and multi-platform content delivery.

Key Skills & Tools

Technical Data & Publication Lifecycle Management

Configuration Management & Documentation Control

Aerospace & Maintenance TechPub Standards (ATA iSpec, S1000D, ASD-STE100)

Export Control Compliance & Licensing

Tools: Adobe FrameMaker, Oxygen XML, MS Office Suite, SAP, Windchill, Visio

Verification & Validation of Technical Content

Cross-functional Collaboration & Reporting to Clients

Agile, Waterfall, and Hybrid Project Environments

Professional Experience

Contract Content Writer & Editor

TAYATECH – Remote Dec 2024 – Present

Produced and maintained user documentation and technical manuals for enterprise cloud dashboards and data platforms.

Ensured version control and validation of technical data using Git-based workflows and structured authoring.

Worked collaboratively with SMEs, engineers, and QA teams to gather operational requirements and translate them into clear publications.

Created document configuration baselines and managed updates in line with client review cycles.

Used Markdown, RST, and DITA authoring environments for documentation delivery in agile sprints.

Maintained consistency across multilingual deliverables and supported translation workflows when needed.

Writing Team Lead Content Strategist / Chief Content Strategist

Thomas & Schmidt (Clients: SSC, DFATD, NRCan, HC, CSA, DND, CSPS, etc.) – Montreal, QC Sep 2016 – Nov 2024

Created and validated complex technical documentation sets including system user manuals, SOPs, and compliance guides for federal departments.

Managed technical publication cycles for IT infrastructure projects using government-mandated standards and V&V procedures.

Consolidated and updated documentation to reflect evolving operational procedures, software upgrades, and regulatory shifts.

Developed technical publication templates and cross-referenced manuals using Word, FrameMaker, and XML tools.

Collaborated with QA, engineering, and procurement stakeholders to ensure proper configuration control of technical data.

Delivered accurate and auditable documents aligned with lifecycle checkpoints and client feedback.

Content Writer & Editor / Business Analyst

Indian Oil and Gas Canada – Calgary, AB Apr 2010 – Aug 2016

Created and maintained end-user and operational documentation for a RIMS platform using structured diagrams and SOPs.

Documented and controlled changes to system configuration based on compliance, technical upgrades, and SME feedback.

Performed data validation checks, internal reviews, and stakeholder interviews to ensure document completeness.

Produced work instructions and reference material compliant with internal QMS and export control considerations.

Mapped data flows and process hierarchies using Visio and authored change summaries for regulatory updates.

Collaborated with legal and data governance teams to address confidentiality and licensing requirements.

Education

Central European Theological Academy, Budapest, Hungary 1997

3-year diploma in Christian Theology & Missions

Certifications

Certified Business Analyst Professional (CBAP) – 2024 (IIBA)

Project Management Professional (PMP) – 2024 (PMI)

MS Certified Power BI Data Associate (PL-300) – 2024 (MSTC)

Microsoft Certified Professional (MCP) – 2005 (MSTC)

Contact this candidate