Customer Service A Team
Resume:
Asia Nichols
Temple Hills, MD *****
*************@*****.***
I am a dedicated and driven individual who is a fast leaner with a positive attitude with a great work ethic . With a history of achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address client needs and recommending anything that informational to our client . looking to obtain a position that allow me to excel in helping individuals and working as part of a team to achieve the mission /goals while following all policies and procedures .
Work Experience
Custodian/Maintenance
Amentum-McLean, VA
June 2023 to Present
• Maintaining a clean environment in the work place for our customers and higher up management .
• Keeping up with time’s management and our team for us to make multiple rounds around the facility .
• Reporting back to our work base for anything that need to be fix / replace or any orders that had been put in our system for us to work on
• Giving great customer service to our visitors and management . Key Holder/Sales Lead
Oakley-Arlington, VA
April 2021 to June 2023
• Learning your customer interests and their daily lives to make sure you suit the right eye wear for them.
• I worked as a retail representatives to boost sales by enhancing product presentations and advertising.
• Writing emails and sending out recaps of our day by day / weekly and months goals we have to meet and reach too at the end of the quarter .
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Educate customers on promotions to enhance sales. Sales Representative
Hollister Co-Arlington, VA
January 2018 to April 2019
• Engaging with customers to learn their personality and fashion sense so I can deliver the best experience for them when they visit our store .
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Educated customers on promotions to enhanced sales. Hostess
Outback Steakhouse-Oxon Hill, MD
April 2017 to December 2017
• I helped Assisted management and servers with quickly serving our customers with excellent customer service and having empathy with any issues that could occur or did .
• Monitored seating area and checked restrooms every 30 minutes to keep spotless.
• Keeping a positive attitude towards our guest while managing information and orchestrating speedy seating.
Sale Representative
Peeps and Company-Oxon Hill, MD
October 2016 to March 2017
• Delivering high energy with a positive attitude to make my customers feel at home from home.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educating customers about are wide variety of different candy and marshmallows that come out with different flavors every seasons and even fan’s favorite. Community Service Volunteer
ElectionSource-Forestville, MD
April 2016 to April 2016
to April 2016
I had help with the election by handing out flyers to help people vote for Edward Burroughs III to help are schools. I only did this for one day and for this one day i did 40 hours. Education
High school diploma or GED
Crossland High School - Temple Hills, MD
August 2014 to May 2017
Skills
• Organizational Development, Customer Service
• Cashiering
• Cash Handling
• Upselling
• Sales
• Merchandising
• Sales Management
• Management
• Leadership
• Analysis Skills
• Presentation Skills
• Custodial Experience
Contact this candidate