ALEXIS POWELL-HUDSON
*************@*****.***
Altamonte Springs, FL
SKILLS
Medical Billing
SKILLS WORK HISTORY
Medical Scheduling
Windows
Medical Records
Patient Care
Medical Office Experience
Insurance Verification
ICD-10
Medical Terminology
EDUCATION
East Kentwood High School
Kentwood MI • 05/2013
High School Diploma
Seminole State College of Florida
Altamonte Springs, FL • Present
Health Information Technology
PROFESSIONAL SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
CVS Specialty Pharmacy” –Customer Service
09/2024– Present
Schedule Orders
Answering phone calls and responding to inquiries: This involves addressing patient questions about their prescriptions, benefits, order status, and general information.
Interacting with healthcare providers: Representatives might contact physician offices for prescription clarifications, authorization needs, or to coordinate medication delivery.
Assisting with prior authorizations: Helping patients navigate the prior authorization process with insurance companies.
Tracking prescription orders and deliveries: Providing patients with updates on the status of their orders and coordinating timely deliveries.
Bio Plus Specialty Pharmacy” –Patient Financial Coordinator
01/2018 – 03/2024
Assist patients to negotiate copayment arrangements
Run pharmacy claims to see what the outcome or the copay is and contact patients if copay programs are acceptable or not.
Help Coordinate assistance via pharmaceutical manufacturer programs and/ or foundations for patients with little to no coverage
Enroll patients in financial assistance programs as they become available
Handled 70+ inbound/outbound calls daily.
AllianceRx Walgreens Prime” –Pharmacy Service Representative
09/2013 - 09/2017
Scheduling patient refill request
• Assist with copay assistance programs for specialty medications
Set up new patient enrollment for patient for first time delivery
Process prior authorization request
.