Av Technician Audio Visual

Corey Morris

Audio Visual Technician

Humble, TX 77396 ******@*****.*** 832-***-****

Professional Summary

Experienced AV Technician with 8 years of hands-on expertise in installing, configuring, and supporting audiovisual systems across diverse environments. I am skilled in video conferencing, digital signage, structured cabling, AV-over-IP, and low-voltage wiring. Proficient in terminating HDMI, Cat6, and fiber optics, and installing projectors, displays, microphones, and speakers. Strong troubleshooting abilities with systems like Crestron, Extron, QSC, AMX, and Biamp. Adept at supporting live and hybrid events, maintaining documentation, managing inventory, and ensuring compliance with OSHA 10 standards.

Work Experience

AV Technician

Action Technology Services – Houston, TX February 2023 to Present

Managed the development workflow across multiple engineering departments, ensuring seamless coordination, timely project completion, and adherence to technical standards.

Spearheaded efforts to optimize daily development operations and business performance, identifying process inefficiencies and implementing solutions to enhance productivity.

Installed, terminated, and tested various types of low voltage and fiber optic cables, including twisted pair, coaxial, tray cable, single-mode, and multi-mode fiber, ensuring proper signal integrity and adherence to safety codes.

Maintained working knowledge of a wide range of cloud and AV technologies including Amazon SageMaker, EMR, S3, DynamoDB, and UC platforms such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, and Workflow Server.

Integrated and supported Pexip Cloud Video Interop (CVI) with Microsoft Teams Rooms and Poly Endpoints, ensuring seamless interoperability and consistent video conferencing experiences.

Configured and maintained Zoom video conferencing systems and AV-over-IP networks, ensuring smooth communication across departments and remote locations.

Hands-on experience with control systems and programming using Crestron and Python to automate AV environments and streamline user experience.

Provided robust support using platforms such as Microsoft Teams, Zendesk, and FreshDesk to troubleshoot, resolve, and document AV and IT-related issues in a timely and professional manner.

Delivered full-cycle enterprise and desktop support, including installation, maintenance, and troubleshooting of AV systems, with a strong focus on reliability and user satisfaction.

Collaborated with cross-functional teams to design and deploy scalable AV solutions for conference rooms, auditoriums, and remote setups.

Proficient in configuring and operating AV systems using Crestron, Extron, QSC, AMX, and Biamp for seamless multimedia integration and control. Experienced in troubleshooting and maintaining AV infrastructure across conference rooms, auditoriums, and other professional environments.

Audio Visual Specialist

Tesla – Austin, TX October 2022 to February 2023

Diagnosed and resolved AV system issues in high-pressure environments, including signal flow, equipment calibration, and system integration, minimizing downtime and ensuring quality performance.

Collaborated with cross-functional teams to design and install AV systems, including microphones, projectors, mixing consoles, video walls, cameras, and control panels.

Provided on-site technical support during events, performing real-time adjustments to sound levels, lighting, and video feeds to meet client and audience expectations.

Maintained detailed logs of equipment inventory, repair schedules, and system configurations, contributing to efficient operations and reduced equipment failure rates.

Proficient in configuring and operating AV systems using Crestron, Extron, QSC, AMX, and Biamp for seamless multimedia integration and control. Experienced in troubleshooting and maintaining AV infrastructure across conference rooms, auditoriums, and other professional environments.

AV Technician

Suave Management LLC – Houston, TX January 2019 to April 2021

Installed and configured enterprise-grade Cisco AV solutions including CUCM, TMS, Expressways, Poly DMA, DMA Edge, RMX, RPRM, and integrated Microsoft Teams/Zoom video conferencing platforms, ensuring seamless communication and collaboration across all endpoints.

Oversaw AV construction and installation projects from initial development through to final commissioning, coordinating with cross-functional teams to ensure timelines, specifications, and quality standards were met for both new builds and retrofits.

Mentored junior AV technicians, providing hands-on training in AV system setup, cable management, troubleshooting, and control system programming, while maintaining clear and consistent communication with project managers, engineers, and executive leadership.

Deployed and supported AV production systems, optimizing deployment processes to reduce downtime and increase reliability. Implemented improvements based on end-user feedback and performance metrics to enhance overall system efficiency and usability.

AV Technician

QuestPro – Austin, TX January 2017 – January 2020

Served as a key liaison between clients and software development teams, facilitating effective requirement gathering to ensure AV and collaboration solutions aligned with user needs and business goals.

Provided advanced support for Cisco and Poly video conferencing infrastructures, including CUCM, TMS, Expressways, DMA, RMX, and Microsoft Teams Rooms, ensuring reliable and high-quality video communication across enterprise environments.

Integrated and operated Crestron control systems and Microsoft Teams as part of daily AV operations, optimizing room functionality, user experience, and system performance.

Delivered enterprise-level desktop and audiovisual support, resolving technical issues efficiently while maintaining a high standard of customer service and minimizing system downtime.

Proficient in configuring and operating AV systems using Crestron, Extron, QSC, AMX, and Biamp for seamless multimedia integration and control. Experienced in troubleshooting and maintaining AV infrastructure across conference rooms, auditoriums, and other professional environments.

Education

Bachelor of Science in Audio Engineering The Art Institute of Houston – Houston, TX

January 2017 to August 2020

High School Diploma Summer Creek High School – Houston, TX

Certifications and Licenses

OSHA 10

Non-CDL Class C Driver's License (Valid through May 2030)

MCSE (Microsoft Certified Solutions Expert)

CompTIA A+

MCSA (Microsoft Certified Solutions Associate)

MCP (Microsoft Certified Professional)

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