Coordinator: Accounts Receivable
Resume:
WORK E X P E R I E N C E
Water Utilites
Corporation
Oct 2023 - Present
Gaborone
COORDINATOR: ACCOUNTS
RECEIVABLE
Experienced supervisor responsible for
overseeing operational efficiency, quality
assurance, customer billing support, collection
and revenue assurance, financial management
and compliance.
Key Responsibilities:
• Supervise daily operations, ensuring efficient
payment collection, accurate cash balancing,
and timely resolution of escalated account
disputes.
• Lead the preparation of age debtors' analysis
reports, driving strategic debt management and
enhancing cash flow.
• Ensure compliance with internal controls,
financial standards, and corporate governance
policies, minimising risk exposure.
• Provide guidance to my team members,
assigning tasks and monitoring performance to
achieve operational excellence.
Water Utilities
Corporation
Apr 2021 - Sep 2023
Gaborone & Tonota
FINANCIAL ADMINISTRATOR (EFT) &
CASHIER
• Maximised revenue collection through accurate
receipting and allocation of payments across
customer accounts.
• Optimised customer service delivery by
resolving inquiries and enhancing
A B O U T M E
I am a distinguished graduate in
Accounting and Finance,
equipped with certifications in
Credit Management, Internal
Audit, Data Protection and COP
Short and Long Term Insurance.
My solid foundation and proactive
approach position me effectively
within the accounting and finance
sectors.
As a confident and resilient
professional, I excel at
overcoming challenges and
driving growth through strong
communication, leadership, and a
commitment to continuous
learning. As a part-qualified
ACCA Chartered Accountant, I
am dedicated to advancing my
expertise while contributing to
team success.
I am passionate about leveraging
my skills and knowledge to make
meaningful contributions, all while
embracing opportunities for
shared growth and innovation.
B N
B A K A N I N E H E M I A H
C O O R D I N ATOR: A C C O U N T S R E C E I VABLE P O Box 201625,
Gaborone, Botswana
+267-******** nehemiahbakani@gmail.c
om
communication channels, improving satisfaction
rates.
• Managed alternative payment platforms,
including Orange Money, USSD, FNB, and
WUC app, streamlining transaction processes.
• Prepared daily reconciliations, ensuring
alignment between recorded transactions and
financial reports.
• Contributed to operational efficiency by
identifying discrepancies and proposing
corrective measures.
Baker Tilly
Sep 2020 - Mar 2021
Gaborone
EXTERNAL AUDITOR
• Conducted comprehensive reviews of financial
records to ensure compliance with International
Financial Reporting Standards (IFRS) and
regulatory requirements.
• Developed and executed tailored risk-based
audit plans, identifying vulnerabilities and
recommending control enhancements.
• Monitored the implementation of audit
recommendations to drive continuous
improvement in governance and internal
controls.
• Delivered insightful audit reports that facilitate informed decision-making for senior
management.
AFA Botswana Pty
Ltd
Jun 2018 - Jan 2019
Gaborone
DATA CAPTURER
• Efficiently entered and processed medical
claims data, ensuring accuracy and timeliness
in patient records.
• Diligently compiled, sorted, and verified data
integrity, enhancing overall data quality.
• Proactively identified and corrected data entry
errors, while maintaining communication with
supervisors for continuous improvement.
• Maintained detailed logs of activities and
outcomes, consistently meeting and
benchmarking against daily targets.
PiHi Agrochemicals
May 2018 - Aug 2018
Francistown
TRAINEE MANAGEMENT CONSULTANT
• Conducted comprehensive GAP analysis to
identify and eliminate practices hindering
business growth.
• Delivered targeted recommendations for
process optimisation to enhance operational
C O U R S E S
CERTIFICATE: ISO 27701
DATA PROTECTION AND
PRIVACY MANAGEMENT
INFORMATION
MANAGEMENT
Alison
Feb 2025
CERTIFICATE: INTERNAL
AUDIT - FUNDAMENTAL
PRINCIPLES
Alison
Aug 2023 - Oct 2023
CERTIFICATE:
FUNDAMENTALS OF
CREDIT MANAGEMENT
Alison
May 2023 - Jul 2023
CERTIFICATE: COP LONG
TERM
Insurance Academy of
Botswana
Apr 2021 - Dec 2021
CERTIFICATE: COP
SHORT TERM
Insurance Academy of
Botswana
Jun 2019 - Oct 2019
E X T R A -
C U R R I C U L A R
A C T I V I T I E S
SHE/WELLNESS MEMBER
Water Utilities Corporation
Nov 2023 - Present
/ Gaborone
efficiency.
• Prepared accurate VAT schedules to ensure
compliance and streamline financial reporting.
• Drove sales through effective POS transactions
and proficiently resolved customer queries.
E D U C ATION
Botswana
Accountancy
College
2020
Gaborone
BA (HONS) BACHELOR'S DEGREE IN
ACCOUNTING & FINANCE
Legae Academy
2009
Gaborone
IGCSE
Graduated with 8 distinctions and was part of the
first group of the Botswana Top Achievers
Sponsorship Programme.
As a wellness and SHE team
member promoting a safe and
healthy work environment,
supporting initiatives that
enhance employee well-being,
and ensuring compliance with
safety and health regulations.
S K I L L S
Communication Skills
Team Work
Problem Solving
Attention to Detail
Microsoft Office
Leadership
H O B B I E S
Language Enthusiast: French
speaker
Avid guitar player
Amateur Photography
R E F E R E N C E S
MS. TSHEPAONE SENTSHO
Water Utilities Corporation
(Manager: Customer Accounts)
********@***.**
MR. JOSEPH O. KAMANGA
Water Utilities Corporation
(Supervisor: Customer Accounts)
********@***.**
MR. BAKANG MOJAPHOKO
Water Utitilities Corporation
(Financial Controller: Electronic
Customer Payments)
+267-********, (+267)
3625164
**********@***.**
MRS. G. OREILWE
PiHi Agrochemicals (Manager)
MR. JOEL M.
KGABOETSILE
AFA (Claims Coordinator)
DR. KETSHABILE
LEA (Engagement Manager)
MR EUGENE AMANI
KOMBE
Baker Tilly (Audit Supervisor)
+267-*******/77061514
eugene.kombe@bakertilly.
co.bw
Contact this candidate