Customer Service Team Member
Resume:
DIPIKA TIMILSAINA
Gmail: ****************@*****.*** Phone No: 613-***-****
OVERVIEW
I am an experienced cashier and server with a strong background in retail environments. I am skilled in processing transactions accurately, providing excellent customer service, and maintaining a clean and organized workspace. Excellent time management skills with the ability to multitask, work well under pressure, take initiative and responsibility for any work from beginning to completion. Proven ability to work efficiently both independently and as part of a team.
Knowledge/Skills/Attributes:
• Strong command of English, Nepali, and Hindi languages.
• Positive attitude. Good team member, ability to work with timelines and problem solve.
• Punctual, enthusiastic, and hardworking. Honest and amiable with a keen desire to learn.
• Computer proficient, and Technology enthusiast.
• Expertise in dealing with confidential information and sensitive corporate issues.
WORK EXPERIENCE
Lime and Lemon (Oct 2022 – Sep2024) Chitwan, Nepal
SPV sport (March 2025 – till)
Cashier / Server
Provided customer service by greeting and assisting customers, ensuring a positive experience.
Processed cash and electronic transactions accurately.
Handled customer inquiries and complaints with professionalism, demonstrating effective communication and problem-solving skills.
Oversee phone inquiries and scheduling to guarantee smooth operations and top-notch customer service.
Maintained cleanliness and organization of dining and service areas, contributing a welcoming atmosphere for guests.
Responding promptly to customer queries to increase overall satisfaction.
EDUCATION
Little Flower
Science (2020-2022)
Chitwan, Nepal
St. Lawrence College (Present)
Health information management
Kingston, Ontario
AVAILABILITY
Monday- after 6pm
Tuesday- 7am to 2pm
Thursday- after 6pm
Friday, Saturday and Sunday- full time
Contact this candidate