Customer Service Inventory Control

Christopher Rice

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. WORK EXPERIENCE

Whole Foods — Supervisor

Omaha Steaks — Season Remote Rep

Amazon — Order Processor

CRC Evans — Shop Hand

EDUCATION

University Of Houston - Downtown — Bachelor of Science: Interdisciplinary Studies, Human Relations minor

Houston, TX 77070

832-***-****

*********@*****.***

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SKILLS

10/2021 — Current, Woodlands, TX

Kept up-to-date with store inventory, product offerings, and promotions to boost sales. Elevated sales through strategic visual merchandising.

Improved customer experience and sales by implementing effective visual merchandising strategies . Applied analytical skills to assess product performance and adjust merchandising strategies accordingly, optimizing i i i i i i sales l l outcomes . 09/2023 — 01/2024, Remote

Increased customer satisfaction by addressing and resolving complaints in a timely manner. Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business. Enhanced company reputation by providing exceptional customer service and support. Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Resolved customer issues with a focus on speed and effectiveness, contributing to improved satisfaction rates and positive brand perception.

06/2017 — 06/2020, Houston, TX

Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement. Picked and prepared numerous daily shipments in a large warehouse environment to facilitate customer order fulfillment. Enhanced customer satisfaction by ensuring accurate and timely order fulfillment. Input order information into system and updated customer accounts to document and track customer orders. 05/2016 — 10/2016, Houston, TX

Checked daily project specifications to weigh the number of materials needed. Measured and marked pipes for cutting and welding. Maintained daily communication with vendors. Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow. 12/2023

Technical Skills — Proficient in

Microsoft Excel, Access, Word,

PowerPoint, Adobe Premiere

Proficiency

Professional Skills — Effective

Time Management, Inventory

Management Procedures, Goal

oriented, Customer service

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