Customer Service Security Analyst

TERIS JENNINGS

619-***-**** PROFESSIONAL SUMMARY

********@*****.*** Motivated and detail-orientedCybersecurity and ITprofessionalwith over 2

years of experience in system and data protection, ITsupport, and troubleshooting.Skilled in cloud security, incident response, and system

San Diego,Ca monitoring.A proven team player with a strongfoundationin cybersecurity best practices, and a backgroundin customer service and logistics. Currently pursuinga degree in InformationTechnology and actively growing skillsthrough certifications.

CORE TECHNICAL SKILLS

Cybersecurity Tools:KaliLinux,AWS Security Monitoring,IntrusionDetection

Languages & Scripting: Ruby,Python

Systems & Platforms:Windows, macOS, AWS Cloud, Inventory Management Systems

Software: Adobe Creative Suite, MicrosoftOffice (Word,Excel, PowerPoint)

Other Skills: Data Analysis, Malware Analysis, RiskAssessment, Web Design/ Management

CERTIFICATIONS

CompTIA Security+ Certification

CompTIA A+ Certification

Cybersecurity Tools:Kali Linux,AWS

AWS Certified Cloud Practitioner/Solution Architect

PROFESSIONAL EXPERIENCE

Cybersecurity Analyst,WestOnyx, San Diego, CA —2022–Present Monitored AWS environments forsecurity threatsusingCloudWatch and Security Hub

Performed vulnerability scans and log analysis to identify and mitigate risks Collaborated with ITteams to implement security improvementsand system hardening

Provided Tier1Support for internal security software issues

Junior Security Analyst, Wave Strong, LosAngeles —2020-2021

Analyzedsecurity events and performed triage to identify falsepositives

Documented incidents and created pos-incidentreports

Monitored IDS/IPS alertsand responded to security tickets

Participated in internalcybersecurity awareness initiatives

EDUCATION

EastLosAngelesCollege, LosAngeles, CA —AS, 2025

CaliforniaState UniversityLosAngeles, LosAngeles CA —AS, 2015

PROJECTS & INTERESTS

Home lab setup with KaliLinux,Metasploit, and AWS free tier for learning

Built and secured a personalblog hosted on EC2 withSSL and IAM policies Active participant in onlineCTF (Capture the Flag) competitions and cyber labs

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