Services Specialist 2
Resume:
Angel Lemmon
**** *. ******** **. *******, AZ ***53
*************@*****.***
Dear Arizona Department of Administration,
Are you looking for a Human Services Specialist 2, with:
* ***** ** ******and experience in Critical Incident Stress Management?
8+ years of experience with Critical Incident Stress Management (CISM)?
20+ years working with the public?
Excellent written and oral communication skills?
Passion to learn and increase skills?
If so, then you need look no further. You will see from my enclosed resume that I meet all these qualifications and more.
I would very much like to discuss opportunities with you. To schedule an interview, please call me at (270)205- 1140 or email to *************@*****.***.
Thank you for taking the time to review my resume. I look forward to talking with you.
Sincerely, Angel Lemmon
OBJECTIVE
I am a driven results-oriented professional who excels at recognizing and uncovering needs, finding pertinent solutions, and handling objections.
Angel
Lemmon
Top performer with a consistent record of accomplishments by creating, meeting, and exceeding goals.
CONTACT
*************@*****.***
EDUCATION
GRAND CANYON UNIVERSITY
I am currently studying for my master’s in forensic psychology. Complete in September.
NEW ENGLAND COLLEGE
A.A. in Applied Psychology/Criminal Justice
B.S. in Forensic Psychology/Criminal Justice
SKILLS
Proficient with software programs
Leadership and development skills
Advanced and adaptive learner
Naturally versed in Psychology
Team building and management
Strong conflict resolution skills
Excellent work ethic
Exceptional time management skills
Detail-oriented and organized.
Sympathetic/Empathetic listener
EXPERIENCE
February – May 2024
Tax preparation
Lisa Wheeler, CPA
File tax extensions, present customers with tax documentation to sign and date. Handling objections, tracking customer information in Microsoft excel, filing, answer phones, prepare extensions, and knowledge of using tax software.
September 1997 - Current
RECRUITER/ CAREER COUNSELOR/ CISM
United States Coast Guard Auxiliary
Seek out, prepare, and process qualified candidates for military entrance. Qualify top applicants for the Coast Guard Academy. Facilitate workshops and job fairs building communication, problem solving, and teamwork. Assist candidates in identifying career goals and paths through comprehensive assessments of skills, interests, and values. Critical Incident Stress Management. Implement proper procedures while being highly compassionate during or after a crisis.
July 2015 – October 2021
OFFICE MANAGER
J.V. Pool and Adobe Awning and Shade
Provide support in HR operations. Interview and hire new associates. Upload, investigate, and reconcile transactions in QuickBooks. Supervise and monitor staff for excellent office operations and customer service. Create and streamline office procedures. Professionally resolve customer inquiries and complaints with respect and in a timely manner. Organize and
route associates to appointments to optimize time and money.
February 2011 – July 2015
SUPERVISOR
The Home Depot
Motivate, develop, and build teamwork throughout the store. Organize and walk all departments daily for discrepancies. Write associate monthly reviews to set performance goals and assist in reaching these goals. Work closely with upper management to improve efficiency within the departments. Work on the store software daily including profit/loss, special orders, installs, customers, and online orders.
CERTIFICATIONS
Recruiting
Career Counselling
CISM (Critical Incident Stress Management)
EMT
Alpha Chi National Honor Society G.P.A 3.94
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