Product Owner Project Manager

MINAZ KURIAKOSE

PROJECT MANAGER, PROGRAM MANAGER AND PRODUCT OWNER

203-***-**** ******.*@*****.*** Boston, MA, USA https://www.linkedin.com/in/minaz-v-k-088b35143/

CAREER SUMMARY

Certified Scrum Master and Product Owner with 10+ years of experience driving agile transformations across Retail, Telecom, E-commerce, and Manufacturing. Expert in leading cross-functional teams, optimizing performance, and delivering high-quality solutions using Jira, Confluence, and MS Project. Proven ability to coach teams, manage enterprise-level projects, and ensure timely, on-budget deliveries. Green Card holder, authorized to work in the U.S..

TECHNICAL SKILLS

CICD AWS Azure Office 365 Smart sheets Figma Jira Atlassian tools (Jira plans, Eazy BI) Power BI Devops Jenkins Monday Asana Rally Azure DevOps (ADO) Trello MS Visio Miro Lucid Chart Mural InVision Aha! Asana

WORK EXPERIENCE

Agile Project Manager Harvard Business Publishing

Brighton, MA April 2023- August 2024

Spearheaded the implementation of lean agile practices within the HBR modernization team, driving efficiency and alignment across cross-functional teams.

Led the optimization of Jira for comprehensive reporting, enhancing transparency and communication for key stakeholder projects and team workflows.

Facilitated Agile ceremonies for multiple teams, guiding them through the successful modernization of HBR.org’s Article page, ensuring timely delivery of high-quality features.

Actively led and facilitated daily agile ceremonies, collaborating closely with the Product Owner to ensure alignment on priorities, timelines, and project goals.

Acted as a strategic liaison between Tech, Development, and Business teams, ensuring seamless communication and collaboration to drive project progress and mitigate risks.

Provided mentorship and advisory to product owners and managers, offering expert guidance on goal-setting, timeline planning, and agile best practices to ensure realistic and achievable delivery timelines.

Program manager Advisor 360

Weston, MA October 2022- February 2023

Coached ServiceNow as a Scrum Master, leading the team to meet quarterly deadlines with productivity improvement.

Managed bi-weekly ServiceNow releases, ensuring timely deployments.

Delivered monthly status reports to leadership and stakeholders for 6 initiatives across ServiceNow and Disaster Recovery platforms.

Collaborated with Product Owner and Tech Lead to establish a realistic timeline, achieving on-time MVP delivery in Q4-2022 and Q1-2023.

Conducted resource planning, improving allocation by 10%.

Produced sprint and velocity reports, enhancing sprint predictability for the quarter.

Worked with other Program Managers to create a dependency timeline, reducing timeline for disaster recovery response action by 24hrs.

Scrum Master Foundation Medicine

Boston, MA April 2022 – October 2022

Led the successful delivery of three critical software releases, ensuring alignment with business goals and on-time delivery.

Authored and managed all release documentation, establishing clear communication and expectations for upcoming software releases.

Coordinated release activities, driving team collaboration and supporting the Product Owner to ensure seamless execution.

Led two high-performing teams within the Integration value stream, fostering cross-functional collaboration and maximizing team efficiency.

Mentored Product Owners and Junior Scrum Masters, providing guidance on timelines, project delivery, and agile best practices to ensure timely execution.

Facilitated quarterly planning meetings, helping teams visualize their work, dependencies, and risks, ensuring alignment with broader business objectives.

Spearheaded the discovery phase of new project initiatives, driving clarity and alignment on goals, scope, and requirements.

Partnered closely with Program Managers to track project progress, providing strategic oversight and ensuring alignment with organizational goals.

Sr. Project Manager UFA inc

Burlington, MA September 2021 – April 2022

Led three client projects with releases totaling up to $2.5M, ensuring on-time delivery within contractual scope.

Managed client relationships, delivering products on time and in line with approved contract terms.

Coordinated cross-functional teams, driving collaboration to ensure timely product deployment.

Acted as a key advisor during product discussions, providing insights on timelines and delivery.

Authored compliance documentation for clients, ensuring adherence to contract requirements.

Managed resources & Timelines across hardware and software needs, adapting to changes based on negotiated contracts.

Scrum Master FM global

Johnston, RI March 2021 – September 2021

Coached Senior Product Owner and Program Manager on product roadmap and planning in a SAFe Agile environment.

Implemented Agile processes and coached a new Journey team on Agile practices and methodologies.

Empowered the team to be self-directed, focusing on results rather than perfection in "done" work.

Developed solutions to address team challenges, driving continuous improvement and collaboration.

Scrum Master CVS Health

Woonsocket, RI June 2020 – March 2021

Managed AWS backend services and microservices for digital payments platform across Android and iOS devices, utilizing JSON.

Coached multiple teams on Agile methodologies and best practices, aligning with the company’s Agile transformation strategy.

Facilitated Scrum ceremonies and collaborated with Product Owners to build and refine product backlogs, ensuring stakeholder alignment.

Scrum Master Infogroup

Burlington MA April 2020 – June 2020

Led the Agile transformation for a new database development team, driving best practices for agile delivery.

Worked with cross-functional teams to ensure effective communication and project delivery in a remote environment

Scrum Master Digi International

Boston, MA August 2019 – April 2020

Facilitated Scrum ceremonies, managed epic planning, and provided sprint reports for agile projects.

Resolved process gaps within the organization and coached teams on Agile best practices to improve productivity.

Project Manager Underwriters Laboratories

Windsor, CT June 2018– August 2019

Managed all Agile ceremonies and created a 3-year roadmap for system releases, ensuring alignment with business needs.

Authored requirements for client portals and integrations, and provided progress reports using Jira and Confluence.

Led onboarding and resource management, ensuring seamless team dynamics and project execution.

Business analyst Alaska Airlines

Seattle WA June 2017 – June 2018

Established Jira and Confluence for project teams, facilitating daily stand-ups and Scrum of Scrums.

Created business process maps (BPMs) to ensure technical and user process alignment, minimizing business process disruptions.

Collaborated with SMEs to capture high-level requirements for improved business processes.

Business analyst Sabre Holdings

Dallas, TX April 2016 – June 2017

Developed and managed project timelines and resources to successfully complete projects across cross-functional teams.

Led road mapping efforts, communicated progress to PMOs, and utilized Jira to track sprint and project progress.

Authored EPICs and defined cross-functional business requirements, ensuring alignment across teams.

Project Manager Microsoft

Redmond, WA August 2014 – April 2016

Developed comprehensive project plans and led Agile transformations across multiple teams.

Provided status updates to stakeholders and VPs, driving project delivery through backlog grooming and sprint planning.

Coordinated cross-functional teams globally for successful solution implementation.

Sr Business Systems Analyst T-Mobile

Bellevue, WA May 2012– August 2014

Conducted GAP analysis for Big Data reporting and recommended solutions to optimize system performance.

Created BPMs, UML diagrams, and SQL queries to improve integrations and reporting accuracy.

Developed financial reports and training documentation for system management.

Sr Business Systems Analyst Nike

Beaverton, OR August 2011– May 2012

Authored user stories and created Jira tickets to track progress across teams for e-commerce platform improvements.

Conducted business requirement gathering and created wireframes to align business goals with technical solutions.

Developed dashboard wireframes and analyzed ER diagrams to support system integration and user experience.

PROFESSIONAL DEVELOPMENT

Certified Scrum Master Scrum Alliance Seattle WA 2017

Certified Product Owner Scrum Alliance Boston MA 2018

EDUCATION AND CERTIFICATION

Bachelor’s degree Mumbai University, India 2004

Master’s Degree SNDT Women’s University, India 2007

Master’s Degree The Chicago School, Chicago, IL, USA 2010

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