Technical Program Supply Chain

Professional Summary:

Experienced Technical Program Management Leader with a strong background in building highly scalable platforms, products, and services. Adept at proactively identifying and mitigating technical risks throughout the delivery lifecycle. Proven ability to lead and develop high-performing teams, drive technology-focused discussions with senior leadership, and influence strategic decision-making. Passionate about leveraging data-driven insights to optimize execution and ensure seamless delivery of innovative, real-time intelligent experiences. Strong communicator, problem solver, and systems thinker with a deep focus on execution, collaboration, and accountability.

Certifications:

PMI-ACP

Certified Cloud Practitioner - AWS

PSM I, CSM

SAFe Practitioner

Six Sigma, HIPAA, TQM

Health Administration Practices

Change Management Specialist

Executive Communication

Core Competencies:

Technical Leadership & Strategy – Spearheading technology programs, architecting innovative solutions, and driving alignment across engineering, product, and design teams.

Program & Project Management – Expertise in Agile/Waterfall/Scrum methodologies, PI planning, capacity planning, and risk management.

Cross-Functional Collaboration – Partnering across organizations, functions, and reporting boundaries to drive execution and results.

Risk Mitigation & Decision-Making – Identifying and mitigating technical risks while guiding leadership through data-driven technology decisions.

Scalable Solutions & Innovation – Leading the development and execution of enterprise-wide platforms with a cloud-first, resilient architecture.

Talent Development & Team Building – Growing and mentoring high-performing TPM teams while establishing foundational best practices.

Professional Experience:

Sr. Technical Program Manager

TMNA - Torrance & Plano Apr 2017 – Present

Led large-scale, cross-functional technical programs spanning multiple product lines, including Enterprise Domain Architecture, Dealer/Admin Portals, Connected Vehicle Platforms, and Global Analytics.

Built and scaled a world-class team of Technical Program Managers (TPMs) to support the mission of delivering real-time, intelligent experiences for customers and associates.

Championed technology-driven discussions with senior leadership, providing data-backed insights and recommendations to guide key technical decisions.

Partnered with engineering, design, and data science teams to simplify complex technical challenges and drive well-educated decisions.

Owned execution, follow-through, and accountability for high-impact initiatives, ensuring seamless delivery across multiple regions.

Fostered an environment of continuous improvement, implementing best practices in risk management, program execution, and cross-team collaboration.

Technologies: Java, Vue.js, React.js, Angular, Swift/Kotlin, Node.js, Python, AWS, Azure, Kafka, Elastic Search, MongoDB, Terraform, Kubernetes, CI/CD, ForgeRock IDP, and Salesforce Integration.

Agile Delivery – Engineering Services Consultant

Cedar Gate Technologies, Greenwich, CT Oct 2016 – Mar 2017

Led technology delivery for a multi-million-dollar AI/ML-driven analytics platform, ensuring alignment with business objectives and timelines.

Established best practices for Agile and Lean methodologies, enabling seamless collaboration between business, IT, and executive leadership.

Defined program-level cadences, delivery milestones, and quality standards to optimize software development lifecycles.

Managed a $5M+ budget, fostering collaboration across a 25+ member cross-functional team to drive innovative, customer-centric solutions.

Technologies: Java, HIVE, Elastic NoSQL, SaaS, AWS, GitHub, Tableau, Azure, and Atlassian Suite.

Agile Technical Program Manager

HCSC, Richardson, TX – Texas Medicaid (STAR Kids Program) Nov 2015 – Sept 2016

Championed Agile transformation, guiding executives, product owners, and developers through Lean-Agile adoption.

Established traceability methods within the program portfolio using JIRA, Rally, and Tableau, ensuring transparency and accountability.

Influenced cross-functional teams to streamline software delivery, implementing innovative techniques such as BDD, TDD, and ATDD.

Technologies: Java, SaaS, JIRA, Tableau, and Agile frameworks.

Scrum Consultant – Technology Advisor

Southwest Airlines, Dallas, TX Jan 2015 – Oct 2015

Provided Agile program leadership and PMO support, facilitating cross-team collaboration to ensure seamless technology delivery.

Led release planning, Agile ceremonies, and progress tracking to maintain delivery schedules and business alignment.

Optimized software delivery processes through Agile methodologies, driving a culture of continuous improvement.

Technologies: Java, Oracle, JIRA, Azure.

Previous Experience Includes:

Advisory Consultant/Senior Scrum Master at Med Assets (2014 – 2015) – Workforce Solutions

Scrum Master/Principal Consultant at Novation (2013 – 2014) – Eligibility Services Manager

Scrum Master/Project Delivery Lead at Prime Therapeutics (2011 – 2013) – Mail uplift, OMS Replacement

Enterprise Business Consultant/Project Manager at WellPoint Next Rx (2008 – 2011)

Senior Business Analyst at Department of Health, Harrisburg, PA (2008)

Education:

MS in Electrical Engineering & Management Sciences

San Jose State University Aug 2006 – Dec 2007

References and detailed resume available upon request.

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