Customer Service Special Education
Resume:
Janneth Vega
Mastic, NY *****
*************@*****.***
Organized and results-driven professional with strong organizational skills and attention to detail. Thrives in fast-paced environments, is dedicated to achieving goals, and is recognized for a positive approach. Eager to contribute skills and drive success in the customer service field. Work Experience
Teacher Aide
Just Kids Early Childhood Learning Center-Lindenhurst, NY March 2024 to September 2024
Experienced in creating custom education plans, promoting inclusivity, and managing classroom behavior. Skilled in adapting instructional materials, collaborating with teachers and parents, and monitoring student progress. Passionate about student development and staying up-to-date on best practices in special education.
Debt Collector
Debt Recovery Solutions-Syosset, NY
April 2024 to August 2024
Recovering overdue payments from individuals. Contacting debtors through phone calls to negotiate payment plans or settlements, and investigate and verify their financial information. I create payment schedules, track progress, and maintain accurate records. Meeting monthly collection targets while providing professional and respectful service to debtors, all while following industry standards and ethical practices.
Teacher Aide
REACH CYA-Melville, NY
October 2022 to June 2023
Care for children grades kindergarten to fifth grade before and after school hours and specialize in creating engaging and educational activities while advancing problem-solving and multitasking skills. Paraprofessional
Horizon Healthcare Staffing-Bay Shore, NY
May 2021 to September 2022
Committing myself to engage with and educate in a supportive environment to improve understanding and application of knowledge while enhancing critical thinking and communication skills. Cashier/Customer Service
McDonald's-Lindenhurst, NY
August 2018 to May 2021
Take orders and answer questions on menu items, prepare and ring up food items, and stock food and clean while developing customer service and multitasking skills. Babysitter
Private party/home owner.-West Babylon, NY
January 2016 to August 2018
Care for children over weekends, breaks, and evening, and specialize in creating engaging and educational activities while advancing problem solving and multitasking skills. Education
Associate's in Liberal Arts & Sciences
Suffolk County Community College - Brentwood, NY
September 2020 to January 2024
Regents Diploma
West Babylon Senior High School - West Babylon, NY October 2018 to June 2020
Skills
• Bilingual
• Computer skills
• Communication skills
• Organizational skills
• Customer service
• Time management
• Spanish
• English
• Typing
• First aid
• Google Docs
• Preschool experience
• Special Education
• Active Listening
• Empathy & Patience
Languages
• Spanish - Expert
• English - Expert
Certifications and Licenses
Adult and Pediatric First Aid/CPR/AED
Driver's License
Assessments
Front desk agent (hotel) — Proficient
September 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Working with MS Word documents — Proficient
July 2023
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
July 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work style: Professionalism — Proficient
July 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
July 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Elementary school classroom management — Proficient January 2022
Managing behavior in elementary school classrooms
Full results: Proficient
Work motivation — Proficient
July 2023
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Proficient
September 2022
Influencing and negotiating with customers
Full results: Proficient
Early childhood development — Proficient
September 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Protecting patient privacy — Proficient
July 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate