Intelligent Automation & Digital Transformation Leader

Aswin Shukla

Intelligent Automation & Digital Transformation Leader

Mobile : +1-860-***-**** Email : *****.******@*****.*** Location : Irving, TX LinkedIn Profile Professional Summary

Results-driven technology leader with 15+ years of experience in Intelligent Automation (RPA, OCR, AI/ML), Power Platform, and low-code enterprise solutions. Proven track record of delivering $5M+ cost savings through scalable automation, forecasting models, and intelligent workflows. Adept at leading Automation CoEs, architecting AI/ML platforms, and driving adoption of Power Platform, Automation Anywhere, Azure AI, and Agentic AI strategies. Recently led innovations around domain-adapted LLMs and explainable time-series models integrated into enterprise operations.

Core Skills

• Intelligent Automation : Power Automate, Automation Anywhere, UiPath, Kofax, Azure OCR, Document Intelligence.

• AI/ML: Azure Machine Learning, OpenAI, Agentic AI, LLM fine-tuning (Llama 2), Shap-based explainability

• Platforms & Frameworks: Power Platform, Power BI, Dataverse, FastAPI, LangChain

• Cloud & DevOps: Pivotal Cloud Foundry (PCF), Jenkins, UrbanCode Deploy (UCD), Azure

• Programming Languages: C#, .NET Core, VB.NET, Core Java, Python, Ruby, PowerShell

• Database & Scripting: SQL Server, Oracle PL/SQL

• Enterprise Delivery: Agile/SAFe, CoE governance, ROI modeling, stakeholder alignment

• Domains: BFSI, Insurance, Compliance, Sales, Customer Operations Professional Profile

1. Senior Solution Architect ANM/Intuera Inc, USA Dec 2021 – Present

• Led the enterprise-wide digital transformation strategy leveraging Agentic AI, Azure Machine Learning, and Power Platform to modernize and automate decision workflows.

• Architected and deployed a sales forecasting solution using Azure ML, improving prediction accuracy by 35% and contributing to $1.2M in improved inventory and sales planning decisions.

• Designed and implemented Agentic AI-based autonomous task flows to reduce dependency on manual approvals and enhance responsiveness across business functions.

• Built low-code Power Platform solutions to streamline key business processes.

• Used Power platform to create Trip Request Management System for schools—automating approvals, documentation, and tracking.

• Multimedia & Marketing Request Portal created in Power apps to manage asset delivery pipelines, improving SLA adherence by 50%.

• Partnered with business leaders to establish an Automation CoE, standardizing governance, best practices, and reuse across teams.

• Enabled $2.5M+ in operational cost savings by identifying high-impact automation use cases and delivering rapid low-code solutions in under 12 weeks.

• Mentored cross-functional teams in AI integration, Power Platform development, and digital-first service design, fostering innovation and adoption across departments. 2. Technical Lead Accenture, USA 2013–2021

• Delivered 30+ RPA bots, automating business-critical operations and saving over 2,000 hours/month.

• Led the end-to-end digital transformation journey, focusing on RPA implementation and process automation initiatives.

• Collaborated with business stakeholders to identify potential automation opportunities and conducted in-depth process analysis to assess feasibility and ROI.

• Developed and executed a comprehensive Intelligent automation roadmap, prioritizing automation projects based on strategic business goals and resource availability.

• Mentored junior architects on AI integration, reusable components, and enterprise frameworks. 3. Senior Software Engineer Infosys, India 2010–2013

• Developed and maintained .NET applications.

• Supporting the technical design process by participating in the analysis of technical application requirements.

• Coding and testing program modules; assisting in design.

• Participating in execution and documentation of unit tests. Key Projects & Innovations

• Power Platform Portal Solutions: Architected low-code portals (Trip Management, Marketing Automation) using Power Apps, Dataverse, and Power Automate—enhancing SLA adherence by 50% and streamlining approvals across departments.

• LLM-Driven Text Classification: Led development of a domain-adapted LLM using Llama 2 for automating triage of service requests.

• TTS Conversational Agent: Delivered a fast, scalable text-to-speech pipeline integrating SpeechT5 and multithreaded architecture.

• Time Series Forecasting Suite: Deployed ensemble of LSTM models for next-day financial predictions with <3% MAPE, exposed via API microservices. Certifications

• Automation Anywhere 11 Master/Advanced

• Azure AI Engineer Associate

• AWS Cloud Practitioner.

• Microsoft Certified Professional Developer (MCPD) certified.

• Microsoft Power Platform Expert

• KTA Essentials 5.1.

• SAFe Agilist

Education

Bachelor’s in technology - Computer Science – West Bengal University of Technology, India

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