Business Intelligence Customer Service
Resume:
BLAINE HANKINS
SR. ROUTING SPECIALIST
Routing
&
Logistics
*************@*******.***
Frisco, TX
EXPERIENCE
SKILLS
Proficient in MS
Commercial awareness
Logical/Analytical Problem Solving
Team Communication/Leadership
Improving Efficiency
EDUCATION
BACHELORS DEGREE
Aviation Logistics
University of North Texas
December 2014
AWARDS
SUPERVISOR OF Q1
UPS, April, 2016
“WAY TO GO” – GEO go-live
PepsiCo, Nov, 2018
“BE CONSUMER CENTRIC”
PepsiCo, Feb 2020
LOGISTICS ANALYST
Liquid Environmental Solutions/ November 2016 – February 2018
• Maintain customer information for roughly 15,000 customers, covering 65,000 sq. miles of Texas and all of Oklahoma
• Communicate with customer service daily
• Route 20 drivers with up to 15 stops and/or 20,000 gallons of liquid waste
• Maintain local traffic knowledge to avoid delays in routes
• Route drivers within DOT and specific city regulations FULL-TIME OPERATIONS SUPERVISOR
UPS Freight / June 2014 – November 2016
• Manage the unloading, sorting, and loading of freight
• Conduct safety audits on employees in addition to quality audits on specific loads
• Assist part-time supervisors with issues involving employees or other process questions
• Utilize equipment through shortages to best accommodate daily freight volume upwards of 900k lbs. per shift
SORTER/UNLOAD SUPERVISOR
UPS / November 2010 – December 2010, October 2015 – June 2016
• Manage teams of up to 20 people to unload trailer and van volume
• Communicate with multiple operations in order to effectively execute tasks such as trailer pulls, coordinate pace, and solve operational challenges
• Maintain updated knowledge of sorting charts by states, zip-codes, and exceptions
• Switch from working alone to collaborating as teams and vice versa SR. ROUTING SPECIALIST
PepsiCo. / February 2018 – July 2024
• Build and implement routing for PepsiCo. warehouse locations nationwide utilizing data and collaboration from site managers
• Optimize daily routing solutions and look for opportunities to enhance route efficiency
• Occasionally train and mentor new hires on best practices and routing system proficiency
Contact this candidate