Project Manager Senior
Resume:
*******.*@*****.***
linkedin.com/in/toolaya
Lynnwood, WA
Directed a $9M office relocation for 1,000+ staff, achieving 100% operational continuity and completing the project 2 weeks ahead of schedule and alignment with COO, CTO and CEO requirements. Led a "Paperless Office" project, reducing paper usage by 10 million sheets and Conducted hands-on training 500+ employees on new digital systems.
Reduce project cost 10 % by optimized resource allocation. Launched 3 new insurance products in Cambodia, increasing market penetration by 25% within the 9 months.
Managed vendor relationships (DMS,AWS), negotiated contracts, and ensured adherence to SLAs. Guided Agile transformations across 5 departments, increasing sprint efficiency by 15% and enhancing on-time deliverables by 10%.
Executed strategic initiatives by introducing innovative visual tracking tools, enabling clearer workflow. Management and improving team accountability while keeping sponsors informed. Contact
Education
TOOLAYA
ROTSAKOONPANIT Project Manager
Senior Project Manager
Project Manager / AVP
FWD insurance, Thailand (05/2022 - 11/2024)
SCB -Siam Commercial Bank, Thailand (10/2021 - 05/2022) Professional Experiences
Spearheaded the migration of a $5M acquiring gateway system, integrating it into core banking operations with 99.9% uptime post-implementation.
Collaborated with international vendors, including VISA, MasterCard, and local payment gateways, to align system integration with global standards. Managed project timelines and changes, ensuring adherence to schedule and cost commitments. Worked closely with architects and engineers to plan projects, allocate resources, and create work schedules, ensuring efficient execution and alignment. Master in Project Management
University of Birmingham, UK
King Mongkut University of
Technology Thonburi, Thailand
Second class honor
First class honor
Bachelor in Computer Science
Profile
Results-oriented and accomplished Senior Project Manager with 10+ years of experience driving multi-million-dollar projects across Technology, Financial Services, and Insurance industries. Proficient in Agile, Scrum, and Waterfall methodologies, with a track record of achieving a 15% increase in team efficiency and a 10% reduction in project costs through optimized resource allocation. Demonstrates expertise in end-to-end project lifecycle management, risk mitigation, and stakeholder engagement. Recognized for fostering collaboration across cross-functional, international teams and consistently delivering high-impact results on time and within budget. Skilled in utilizing tools to streamline workflows, with strong technical acumen and exceptional communication skills. TR
Project Management Specialist
AIA insurance, Thailand (09/2020 - 10/2021)
Led the development of core insurance sales tools for Bancassurance, ensuring alignment with business requirements and seamless integration with the bank’s systems. Took on dual roles as Business Analyst and Quality Assurance lead, conducting hands-on application testing to guarantee quality and on-time delivery. Developed and executed project plans following established project management methodologies. JIRA
Confluence
Microsoft Project
KPI Dashboard
SDLC
Scrum
Kanban
Advanced Excel
Power BI
Programming language
SQL
Java
2017 Employee of the year
2018 Employee of the year
[ DHL Express ]
2020 Shining star award
[ KASIKORN Business Technology Group ]
Awards
Technical Skills
Applications Project Manager
DHL Express, Thailand (10/2014 - 06/2019)
Oversaw a portfolio of 20+ projects across various business units, tracking progress, budgets, risks, and deliverables to ensure alignment with organizational objectives. Prepared and presented reports and dashboards to C-level executives, ensuring strategic alignment. Proactively identified, evaluated, and mitigated project risks by maintaining comprehensive risk registers and conducting regular reviews with cross-functional project teams. Managed Change Requests (CRs) and Service Requests (SRs), monitored progress, and provided timely status updates to stakeholders.
Orchestrated enterprise-wide process improvements, driving sustainable operational excellence and ensuring alignment through regular project updates to management. Project Management Officer/ Supervisor
KASIKORN Business Technology Group, Thailand (07/2019 - 08/2020) Professional Experiences (Continued)
Led the end-to-end development and successful deployment of the “GCA” mobile app, enabling streamlined parcel delivery operations across 30 service centers. Managed the project for the office relocation of 1,000+ staff, ensuring zero downtime and no impact on the 24/7 operations of DHL during the transition. Directed the roll-out of the reweight application across DHL service centers in Thailand and Indochina, optimizing the weight verification process. Collaborated with departments, including Finance, to enhance software solutions like "One Page Receipt/Tax Invoice," aligning with business needs. Promoted collaboration through cross-training initiatives, enhancing team capabilities and contributing to improved project delivery outcomes. TR
IT Engineer
Offshore Construction Specialists, Singapore (01/2014 - 10/2014) Implemented a new security firewall system that strengthened network protection and reduced vulnerabilities by 50%.
Optimized internet usage by configuring the firewall to improve network performance by 25%. Deployed NAS backup system to secure data storage and reduce data loss risk by 50%. Managed IT equipment purchase orders (POs), ensuring timely procurement and budget adherence. References
******.*@***.***
Nutcha Kanokvechayun
Email :
Lead of Project management
FWD insurance
********.*@***.***
Pariphon Tantisaeree
Email :
Senior Director, Business IT
DHL Express
Skills
Project Management
Project Planning and Scheduling
Project Monitoring and Control
Scope Management
Risk Management and Mitigation
Budget Management
Quality control
Waterfall Methodologies
Agile Methodologies
Scum
Kanban
Lean
SAFe
Change Management
Strategic Planning
Process Improvement
Process Re-engineering
Technical understanding
Technical communication
Stakeholder Engagement
Vendor Negotiation
Critical Thinking
Decision-Making
KPI Reporting
Team Leadership
Cross-Functional Collaboration
Conflict Resolution
Contact this candidate