Carrollton, TX ***** 417-***-**** **********@*****.***
JERRICA CONRAD
Proactive and goal-oriented professional with excellent time management and problem- solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
PROFESSIONAL
SUMMARY
SKILLS ● Multitasking ● Dependable and responsible
● Attention to detail ● Time management
● Fast learner ● Problem-solving
OFFICE MANAGER/BOOKKEEPER 11/2020 to 05/2025
Bennett Electric, LLC, Lake of the Ozarks, Missouri BARTENDER 10/2021 to 05/2025
Tirebiters Peanut Pub, Bar & Grill, Lake of the Ozarks, Missouri BOOKKEEPER 01/2022 to 05/2025
Schmidt's Creek Hotel, Lake of the Ozarks, Missouri EXPERIENCE
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
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Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
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● Processed payroll for employees and maintained detailed records of procedures. Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
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Contributed to a positive work environment through effective teamwork and communication with colleagues.
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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
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Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
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Processed payroll processing for employees, ensuring timely payment and adherence to tax regulations.
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Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
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● Established QuickBooks accounting system to reflect accurate financial records. PROPERTY MANAGER 01/2021 to 04/2022
LOTO Land Development, LLC, Lake of the Ozarks, Missouri ASSISTANT MANAGER, BARTENDER AND SERVER 03/2020 to 11/2023 Backwater Jacks Bar & Grill, Lake of the Ozarks, Missouri BAR LEAD 04/2016 to 01/2020
Viewhouse, Centennial, Colorado
BAR MANAGER 05/2009 to 09/2015
Shorty Pants Lounge, Lake of the Ozarks, Missouri
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
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Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
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Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
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Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
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● Supervised day-to-day operations to meet performance, quality and service expectations.
● Developed strong working relationships with staff, fostering a positive work environment. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
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Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
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● Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
● Closed out cash register and prepared cashier report at close of business.
● Created a welcoming atmosphere, fostering a loyal customer base and repeat business. Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
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Armbrust Real Estate Institute, Denver, Colorado
01/2018
Missouri State University, Springfield, Missouri
Bachelors, Social Work & Psychology, 01/2012
EDUCATION
REFERENCES ● Jessie Prewitt 573-***-****
● Kat Desonier 225-***-****
● Todd Bennett 573-***-****
● Tyler Dickson 573-***-****
● Ed Schmidt 573-***-****