Certified Advanced Pharmacy Technician Customer Service
Resume:
Paola Sojo
**********@*****.***
Objective:
Motivated and detail-oriented Certified Pharmacy Technician with 16 years of diverse experience in: retail, long-term care, narcotics, operating rooms, and investigational medication.
Work Experience:
University of Chicago Medicine Chicago, IL
OR APT CPhT April 2020 - Present
●Prepare/dispense patient-specific narcotics and IV admixtures.
●Handle anesthesia & investigational medications, demonstrate strong attention to detail.
●Manage narcotic ordering, inventory and turnover.
●Serve a multidisciplinary team of nurses, doctors, pharmacists and other technicians.
PT2 CPhT May 2017 - April 2020
●Prepared suspensions, prepacking, and IV/chemotherapy compounds.
●Managed medication ordering and inventory, ensuring seamless supply of pharmaceuticals.
●Excelled in customer service, maintaining positive relationships with patients and healthcare professionals.
RML Specialty Hospital Chicago, IL
Certified Pharmacy Technician Manager December 2014 - May 2017
●Oversaw medication preparation, inventory management, and narcotic handling, emphasizing patient safety.
●Acted as the Tech Manager, effectively scheduling shifts, organizing meetings, and mentoring team members.
●Managed daily operations, prioritizing patient safety and ensuring compliance with licensing requirements.
CVS Pharmacy Inc Chicago, IL Certified Pharmacy Technician June 2007 - December 2014
●Managed prescription intake, insurance information, and prescription insurance billing.
●Efficiently prepared medications, including suspension preparation, pill counting, bottling, and labeling.
●Provided excellent customer service and maintained a well-organized warehouse.
License and Certification:
●Certified Pharmacy Technician (IDFPR) (CPhT) - Through 9/30/2024
●Certified Clinical Hemodialysis Technician - Through 11/11/2025
●Licensed Pharmacy Technician, Illinois - Through 3/31/2024
●Licensed Pharmacy Technician, Indiana - Through 09/01/2024
Skills:
●Bilingual (English and Spanish)
●Exceptional customer service skills
●Adult and pediatric chemotherapy intravenous admixtures
●Multitasking and adapting to change
●Problem-solving abilities
●Coordination and team leadership
●Organized and detail-oriented
●Insurance billing and authorizations
●Narcotic handling and inventory management
●Operating room anesthesia handling
●Strong communication and teamwork skills
●Operational improvement and planning
Contact this candidate