Jonese R. Stephens
469-***-**** **************@*****.*** DeSoto, Tx
Objective
To obtain an entry-level position with a growing oriented organization, utilizing the skills and knowledge obtained through my work experience. Experienced in PMS systems including Allscripts, Flowcast, NextGen, Epic and Athena. Knowledgeable with Payor portals including Waystar, Availity, Jopari, Zelis and Healthlogic. Quickbase and Onbase proficient. Education Experience
Duncanville High School
High School Diploma
1998
Payment Posting Representative
Trinity Health Systems Livonia MI
June 2023 - Present
● Post patient and insurance payments, write-off, charge adjustments, deductibles, co-pay and non-covered
amounts.
● Determined overpayments from patients/insurance
companies
● Work EPIC work ques for missing payments
● Work Special Projects as needed
Collection Representative
UHC Remote
2020 - 2023
● Researched missing payments and EOB’s.
● Processed daily Lock boxes for the team to post daily.
● Posted manual and ERAs in PMS systems (NextGen,
Allscripts)
● Performed Recon for Daily and Month End Closing
● Trained and assisted in creating SOPS for Department
● Cross trained in various departments for back-up
● Worked inquires to resolve issues for Offshore teams Awards &
acknowledgments
Consistently received Six
Sigma bonuses quarterly.
Received Bravos/Accalades
for being a Team player
Cash Application Specialist
Methodist Health Systems (Medhealth) Dallas, TX
2013 - 2020
● Identified and posted insurance and patient
overpayments per EOB.
● Reviewed non-payment EOBs to determine
responsibility for non-covered/ineligible charges.
● Posted Zero pays and Denials according to EOB.
● Processed credit card payments from insurance and patients