Quality Engineer Entry Level

Brent Johnson

*****.*******.***@*****.***

303-***-**** – White Salmon, WA

Experience

Senior Quality Engineer, Innovative Composite Engineering, White Salmon, Washington

•Process Quality Assurance & Control

•Developed and implemented quality standards, inspection criteria, and testing procedures for manufacturing process control

•Oversaw product inspections per ASTM standard; developed Go/No-Go gages and identified new acceptance criteria

•Ensured proper documentation of quality control processes, deviations, and corrective actions for Source Inspections and internal/process audits

•Completed process validation for high-mix, low volume carbon fiber component lines

•Root Cause Analysis & Problem-Solving

•Investigated product defects in manufacturing QC Hold, reviewed customer complaints, and investigated production issues to determine root causes

•Utilized problem-solving tools such as 8D, Fishbone Diagrams, and DMAIC to address non-conformances

•Collaborate with cross-functional teams (engineering, manufacturing, and suppliers) to resolve quality concerns via SCARs / NCAs

•Process Improvement

•Applying Lean, Six Sigma, and statistical process control (SPC) methodologies to optimize manufacturing processes

•Identifying and drive initiatives to reduce scrap, rework, and process variability (Cp/Cpk)

•Revising build layups, standard work instructions, drawing (DISCUS and Solidworks)

•Utilizing testing tooling for inspection procedure creation, including Tinius/Instron, pin gages, calipers, and fixture creation

•Running Material Review Boards (MRBs) and providing NPD quality input to cross-functional teams on aerospace, oil & gas, automotive, and specialty product lines

Campaign Manager, Alexander Kostal for Common Council, Dec 2024 – Feb 2025

•Directed campaign for Milwaukee politician's political campaign

•Led campaign strategy, messaging, fundraising, and voter outreach, boosting turnout by 15% in primary election

•Managed entire volunteer team, providing training and support for effective campaign operations and door-to-door engagement

•Organized 5 Meet the Candidate events, 3 fundraiser events, and participated in daily canvassing activities to increase voter engagement

•Built media relationships, securing radio interviews and enhancing candidate visibility while liaising between candidate and community

•Managed voter software administration, developed all campaign marketing materials and website/social media, and performed all data analysis

•Adjusted strategy in real time to improve voter targeting and enhance candidate appeal

•Completed campaign finance tracking overhaul in response to city audit

Healthcare Academy Program Instructor, Community College of Denver, Jun 2024 – Aug 2024

•Provided course guidance to 30+ students at summer healthcare jobs academy

•Led 24 lesson modules, overviewed 5 live career modules, provided career advice and instruction

•Expanded role to admin assistant for program director/project assistant

•Empathetically helped students through struggles of early college education and home issues while driving recruitment to higher learning

Quality Engineer II, BD (Targeted Temperature Management), Jan 2021 – May 2024

•New Product Development

•Managed quality for next generation of disposable medical device; capital Agile development and software QA direction

•Provided 50+ deliverables: process qualifications, test protocols, sample build executions

•Directed cross functional team to overcome 6 significant quality issues during development

•Built in design for manufacturability and serviceability for capital product to meet financial target

•Developed supplier quality controls and assisted with process capabilities/tool characterization

•Conducted process capability studies and supplier audits; interfaced with global supply chain representatives to address incoming quality concerns

•Sustaining Engineering

•Quality, Risk Management, & Design deliverable document creation/approval

•Supported 15 independent projects that exceeded improvement goals; test result analysis

•Annual data-driven risk management file design, support, & update for product lines

•Complaint rate reduction project (5% overall complaint reduction via process/design gains)

•Quality Assurance

•8 Audits (ISO 13485:2016 Qualification Conformance, Design History Files/DHFs, Internal MDSAP, supplier)

•60+ CAPAs, NCRs, field action analyses, waivers for production and testing, FDA Inquiry Responses

•Ran 600+ process/failure investigations using DMAIC, Is/Is Not, Six Sigma Control Charts)

•Ensured product and Quality Management System compliance to cGMP/FDA/ISO standards

Sr Quality Engineering Tech, BD, Jul 2019 – Dec 2020

•Investigated & evaluated >1000 product complaints; 20 product types (output up 30%; reject rate <10%)

•100% green metrics for on-time investigation & training completion

•Trained 25+ new hires on documentation, process, & new complaint tracking software system

Quality Engineer Contractor, JLG Industries, Sep 2017 – Sep 2018

•Implemented electronic quality control platform. 15 facilities in 7 countries. 21.2% volume gain

•Built new process control metric reports using Excel pivot tables/vlookup, SPC, data reporting, L6 comms

•6σ training, 8D training, ISO 9001 internal auditor certification. Realized $750,000/yr in avoided costs

Education

BSc, Industrial Engineering, Texas Tech University

Graduated Fall 2016, GPA: 3.63 (Cum Laude)

Certifications: Lean Six Sigma Fundamentals, ISO 9001:2015 Auditor; Nonconformance Report Response

Skills: VBA Excel, PowerBI, Root Cause Analysis, Statistical Process Control (SPC), Optimization, MS Suite

Leadership

President, Engineers for a Sustainable World, May 2015 - Aug 2016

•Built team, relationships, consensus to achieve organization goals

•Competed in TXDOT College Challenge to reduce bicycle accidents on Texas roadways by 35%

•Realized program to make Texas Tech Museum up to 1/3 solar powered by 2020

Involvement

•Volunteer directional and interpersonal guide for Arvada Festivals commission

•Co-lead for Denver Philosophy Club, Front Range trail guiding

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