MICHELE RAGER-STEFANIK
*******.*.*@****.*** 814-***-**** Richlands, NC 28574
Summary
Reliable candidate with a strong background in healthcare, including experience in phlebotomy, HomeHealth care, Childcare, medical assistant/office, billing and transcription. Eager to become an asset and contribute valuable skills to a productive organization.
Skills And Abilities
Expertise in Alzheimer's, dementia, pediatric, geriatric, hospice and wound care.
Adept at maintaining composer in high stress environments with strong conflict/resolution/communication skills.
Highly motivated, organized and detail orientated.
Venipuncture, ABG’s, blood cultures, other specimen collections, labeling, ordering such supplies.
Well versed in Government, Military, HIPAA and training policies and procedures. Clean driving record.
Proficient in data entry, Microsoft word, Excel and other administrative duties.
Great communicator between doctors, nurses and all medical staff
Experience
Caregiver/Companion/ Visiting Angels- Jacksonville, NC / 02.2025- Present
Provide in-home care and companionship to seniors with Alzheimer's, dementia,
Post op recovery stability, non-medical, and so much more.
Children and Youth Program Assistant / MCCS Camp Lejeune - New River
Air Station CDC, NC / 09.2024 - 10.2024
Trained on all Government training, policies and procedures.
Provided guidance and advice to youth, supporting navigation of
diverse personal and social issues as per the Military/Government.
Facilitated youth development and leadership programs for young
people from diverse backgrounds.
Organized and facilitated recreational activities to engage youth in
positive, team-building experiences.
Completed necessary reports and documentation to maintain thorough,
accurate case records.
Cashier/ Walmart – Richlands, NC / 07.2024-08.2024
Ran register in the store/gas station, stocked shelves, cleaned, customer service.
Caregiver/Housekeeper / Self-employed - Johnstown, PA / 01.2013 - 12.2020
Provided in-home care and housekeeping for women aged 60-90 with
various health conditions
Assisted with daily living activities, including meal preparation, feeding,
bathing, and dressing
Operated mobility equipment and provided ambulation assistance
Accompanied clients to appointments, outings, and walks for exercise
Administered medication, insulin, and wound care as prescribed
Offered companionship and emotional support while providing
cognitive developmental activities
Stay at home mom of 3-Johnstown, Pa/ 08.2005-present
Office Medical Assistant / Vantage Physical Therapy - Armagh, PA /
10.2004 - 08.2005
Scheduled patients, performed billing and coding, and managed office
supplies
Assisted physical therapist in delivering patient care
Responsible for opening/closing office
Transcribed medical reports/documents
Phlebotomist/Medical Office Assistant/PT assistant / Center for Health Enhancement-
Johnstown, PA / 10.2002 - 03.2004
Skilled phlebotomist with extensive specimen collection experience
Proficient in HIPAA compliance and patient privacy protection
Efficiently managed lab inventory and kept sterile environment
Assisted physical therapist in patient care and treatment delivery
Experienced in medical transcription, administrative tasks, and billing
Excellent communication and collaboration skills with medical staff in
stressful situations
Phlebotomist/ UPMC Lee Hospital - Johnstown, PA / 02.2001 - 08.2002
Performed 1,000's of blood draws on diverse patient populations
Conducted type and cross matching, blood cultures, and gestational
diabetes testing
Performed urine drug screens and EKGs
Monitored vital signs
Managed lab inventory
Phlebotomist/ Memorial Medical Center - Johnstown, PA / 12.1999 -02.2001
Performed 1,000's of blood draws on in-patients and nursing home
residents
Provided excellent customer service and accurately entered data in
laboratory settings
Effectively managed high-stress situations involving ER and ICU patients,
doctors, and nursing staff
Education
Memorial Medical Center/Johnstown, PA 12-1999
Phlebotomy Training complete
Greater Johnstown Area Vocational Technology School/Johnstown, PA 06.1990
High School Diploma Marketing & Distributive Education
Chemistry, Algebra II, Physics 1991
Awards
MOTHER APPRECIATION CERTIFICATE 06-2021
Recognized with Certificate of Appreciation for son's successful
completion of Basic Combat Training (BCT)
Aseracare Hospice Volunteer 1 year of service award/ Johnstown, PA 2013
Exceptional Parent Caregiver Award/Value Behavioral Health of PA- Johnstown, PA 10-2011