Case Manager Client Support

ROMEO VARFLEY

New York, NY *********@*****.*** 646-***-****

SKILLS

Case Management Recruitment & Talent Sourcing Client Support & Crisis Intervention Program Coordination Microsoft Suite & Google Workspace Data & Documentation Management Facility & Operations

WORK EXPERIENCE

Highland Park CDC

Case Manager

New York, NY

Aug 2024 -May 2025

• Manage caseloads, conduct assessments, and develop individualized service plans.

• Track client progress, complete reports, and provide crisis intervention as needed.

• Coordinate resources and referrals to support employment and housing stability.

• Maintaining and updating client records and housing applications.

• Conducting home inspections to ensure compliance with health and safety standards.

• Developing and maintaining strong relationships with community agencies, landlords, and housing authorities.

• Working with landlords to address client issues, concerns, and housing violations. Wesseh Staffing New York, NY

Freelance Sourcer Dec 2022- Jul 2024

• Sourced and screened candidates for various industries, ensuring strong talent pipelines.

• Managed recruitment outreach, coordinated interviews, and maintained applicant tracking systems.

• Built relationships with clients and job seekers, aligning talent with business needs. ProMed Staffing Agency (BRC) New York, NY

Community Technician Dec 2023 – May 2024

• Assisted individuals experiencing homelessness with daily living needs.

• Maintained accurate documentation and provided support for client safety and well-being. BGSF Multifamily New York, NY

Facility Assistant Feb 2023 - Nov 2023

• Managed facility operations, coordinated vendor activities, and ensured property safety. The Budd Group Morrisville, NC

Disinfection Technician Manager Jul 2021 – Oct 2022

• Managed staff scheduling, inventory, and compliance, achieving 100% PPE adherence and 25% productivity increase.

• Trained new hires, reducing employee accidents by 90% while ensuring efficient task execution. VOLUNTEER EXPERIENCE

Bowery Missions New York, NY

Volunteer Oct 2022 - Present

• Assist in meal preparation, serving, and outreach programs for homeless individuals and families. EDUCATION

Delaware State University

• Bachelor of Science in Management

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