Customer Service Experience
Resume:
William W.Ferguson
**** *.**** ***. **** Prepared: 5/30/2025
Fresno, CA.
93722
E: ******@*********.***
Summary: I am NHA and Ca Dept Health certified as a CPT1, experienced with venipunture and skin puncture. I have Basic Life Support certification. I have years of sales and customer service experience, as well as first aid training. I am fluent in English and Spanish and I have many years of Team Building practice. I have a clean driving record, with CA DMV. I am seeking long term employment in this new career. Professional Experience:
AMERICAN EAGLE COMPUTER PRODUCTS, Fresno CA. 1989-2025 Sales and customer service of computer consumables for IT departments and data centers in U.S. and Caribbean. Managed Fresno office and sales team. UNDERGROUND BORING SYS, Fresno, CA. 2014-2024
All labor related to underground directional boring, including operate excavators, trucks, vac trailers, concrete saws, jackhammers, compactors, site landscape, concrete and asphalt repair, safety mgr.
Education:
Phlebotomy Training Specialists – Fresno, CA. Completed Didactic Training July 2024 NHA CPT Certification Exam – August 2024 – Scaled Score – 414 CPT 1 Externship Fresno - CA Completed August 2024 CA Dept Health – Certificate# CPT-02445840 Effective 12/31/2024 BLS Certified – effective 2/25/25
CA Drivers License Class C - valid
Graduate Radnor High School, Radnor, PA.
Delaware County Community College, Media, PA.
Major: Pre Vet, Pre Med, GPA: 3.54
Eagle Scout – BSA
Professional Writer
Level 4 Head Coach – USA Hockey – 3 CA State Championships
Contact this candidate