Service Representative Data Entry

Candace Gottschalk

**** *. **** ***, *** ****

Longview, TX 75602

Phone: 318-***-****

Email: *****************@*****.***

Objective

To gain employment and begin a lifelong career as an Office Specialist. Currently seeking employment in an office setting or facility as a receptionist, patient service representative, office assistant, or customer service representative. Ability Summary

· In-depth knowledge of automated and manual office filing systems.

· Exceptional ability to provide data processing service as well as data input

· Track record of dealing with visitors and directing them to the right individual or department based on the content of inquiry.

· Well-versed in typing materials correctly and quickly to Service Call Handling, Reception Desk Support, Scheduling, Data- Entry, Customer Service, and Financial Assistance Screening. Employment History09/2022 – Present Medical Collections Representative Diversified Credit Systems

● Answered phones collected payments, data entry, and provided debt information

10/2016 – 04/2022 Patient Service Representative

David Raines Community Health Center, Shreveport, LA

· Greeted patients, families and visitors and provide them with information regarding the facility's services and procedures

· Answered telephones and provide information asked for and direct patients and families to appropriate departments or rooms

· Scheduled appointments and follow up on them to ensure that they are followed through

· Registered patients after verifying that their records are properly updated and accurate

· Updated existing patients' information in the hospital database 01/2015 - 09/2016 Billing-Admin

Physicians Behavior Health, Shreveport, LA

· Received and sorted payments and invoices by paying particular attention to their credibility.

· Ascertained that the statu of accounts and balances and identify any issues such as discrepancies and inconsistencies.

· Oversaw the issuance of bills, receipts and invoices and ensure that any problems are identified and resolved immediately.

· Created and maintained effective liason with insurance companies to ensure timely submission of claims.

07/2007 - 06/2015 CNA

Village Healthcare at the Glen, Shreveport, LA

· Provided effective bedside care to patients such as changing, washing, bathing, and grooming

· Maintained comfort, privacy, and dignity of patients

· Ensured complete confidentiality in handling their personal needs

· Administered medications and provide reminders for oral medication

· Cooked meals in keeping with each patient's individual nutritional needs Education History

General High School Curriculum

High School Diploma

Madison High School-San Diego, CA,

Detailed References

Available Upon Request

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