Customer Service Store Manager

Experience

Shift Supervisor

Trulieve • Westerville, OH

**/**** - **/****

Used a complete cash receipt system to track daily sales and inventory Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement

Established personal connections with customers, exceeding customer service expectations Maintained clean and organized inventory

Store Manager

Clifton Sales • Cincinnati, OH

08/2023 - 07/2024

Created a comprehensive store brand, including online marketing materials, store signage, and advertising Managed the inventory and purchasing of over $10k per month Trained new employees on the policy and laws

Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement

Store Manager

Planet Caravan Smoke Shop • Cincinnati, OH

07/2022 - 06/2023

Managed a team of 20 employees, including a manager, and trained them in a variety of merchandising and organizational functions

Trained new employees of company policy

Managed the inventory and purchasing of four stores Skills

Customer service, Time management, Communication skills, Leadership, Cash Handling, Inventory Management Education

Cannabis Studies

University of Cincinnati • Cincinnati, OH

08/2024

High School Diploma

Granville High School • Granville, OH

05/2020

Isabella Lewandowski

***************@*****.*** / 740-***-**** / Gahanna, OH

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