Customer Service M A
Resume:
M A C M-K E N Z H I E H A L L
C O N T A C T
****************@*****.***
Dallas, TX
http://linkedin.com/in/mackenzieh0
PRAIRIE VIEW A&M UNIVERSITY
Bachelor’s of Science in Biology
GPA: 3.47 / 4.0
Honor Roll 2020 - 2024
Deans Honor 2024 - 2025
2020 - 2025
E D U C A T I O N
S K I L L S
Friendly and professional demeanor
Scientific research and lab skills
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
POS System Operations
English: Fluent
Spanish: Basics
L A N G U A G E S
P R O F I L E S U MMARY
Recent college graduate with strong communication skills and several years of hands-on experience in fast food and retail environments. Known for being reliable, approachable, and adaptable under pressure. Brings a strong work ethic, attention to detail, and a passion for learning new things. Seeking an opportunity to apply my people skills and professionalism in a dynamic role while continuing to grow both personally and professionally.
WORK E X P E R I E N C E
Chick-fil-A 2022 - 2024
Team Member
Walmart 2019 - 2021
Customer Service Associate & Front End
Founders Plaza Nursing & Rehab 2019 - 2020
Patient Care Technician Volunteer
Took customer orders quickly and efficiently
Ensured that the store is clean and well-maintained Helped resolve customer complaints as they arose
Greeted and assisted customers, handled transactions, maintained a clean, organized environment.
Assisted customers with store and product complaints. Processed cash, check, and credit card transactions Managed multiple tasks during busy hours with a calm, professional attitude.
Prevented store losses using awareness, attention to detail and integrity.
Guaranteed positive customer experiences and resolved all customer complaints.
Changed patients’ bed linens and provided new bedding, blankets, and pillows
Checked patients’ blood pressure, heartbeat and pulse regularly Provided compassionate care by listening to patients’ concerns Turned, repositioned and moved patients between beds, wheelchairs, and seats with assistance.
Followed all organization, state, and federally mandated medical standards and procedures
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