BOLANLE AGBAJE
* ***** ****, *********, *******, M9b 6b5
Cell: (437) 779 - 4579 ******.*****@*****.***
Personal Support Worker
HIGHLIGHTS OF QUALIFICATIONS
* ***** ** ********** ** a professional Personal Support Worker with providing excellent services in bathing, assisting and caring for patients who suffer from intellectual and/or physical disabilities
PSW Diploma, First Aid & CPR certified & knowledge in clinical procedures & medical terminology
Clean Police Check record with complete required immunizations
Team player, reliable, organized, flexible, punctual, responsible with great problem-solving skills
Excellent interpersonal and communication skills in English, verbal and written
CORE COMPETENCIES
Patient Care focused
Hoyer Lift
Aseptic Technique
Policies & Procedures
Police Check
Time Management
Medical Terminology
CPR & First Aid
Problem Solving
EMPLOYMENT SKILLS
PSW/ Caregiving
Assist with feeding, provide compassion, cognitive, social and/or emotional support to the patients
Provide companionship and attend to the physical and emotional wellbeing of the clients
Insuring safety of the patients and record and document clients' information in the daily progress notes
Utilizing strong assessment skills to determine necessary client care and assisted with daily function
Assist with daily exercising, monitored patient’s behavior and reported any changes to staff or family
Customer Service
Handle customer concerns, complaints or incidents, provide advice and document accordingly
Develop relationships with customers that made a positive difference, experience, care and connect
Resolve concerns and complaints effectively and remain calm and professional with patients & families
Display excellent communication and listening skills with customers at all times
General Housekeeping
Maintain cleanliness and overall appearance of rooms, hallways, etc. adhering to the Health & Safety Act
Perform light housekeeping duties such as laundry, vacuuming, bed making, dusting and other tasks
Pick up debris, empty trash containers and perform cleaning duties where needed
Monitor and maintain cleanliness, sanitation, and organization of assigned area at all times
EMPLOYMENT EXPERIENCE
Personal Support Worker The Village of the Humber Heights Retirement Homes, Toronto, ON 2020
Personal Support Worker Lakeshore Lodge Nursing Home, Toronto, ON 2020
Personal Support Worker Revera Donway Place Retirement Home, Toronto, ON 2020
Personal Support Worker The Village of the ERI Meadows Retirement Home, Toronto, ON 2020
Personal Support Worker Erin Mills Lodge Long Term Care, Mississauga, ON 2020
EDUCATION
Personal Support Worker Diploma CLI College of Business, Health & Technology, Toronto, ON 2019
CPR & First Aid CLI College of Business, Health & Technology, Toronto, ON 2019 Personal Support Worker Certificate National Association of Career Colleges, Toronto, ON 2019
CPI & Safe Management Certificate CLI College of Business, Health & Technology, Toronto, ON 2019
Pharmacology Training Certificate. CLI College of Business, Health & Technology, Toronto, ON 2019
Bachelor of Science in Microbiology University of Jos, Nigeria 2012
REFERENCES AVAILABLE UPON REQUEST