photographer

Saniyya Dunning

773-***-****•*********@*****.***

Professional Summary

Strong communicator and team player with superior work ethic looking to expand my customer service skills.

Education

● Vandegrift High School Diploma May 2021

Experience

●Model, Soona, Austin, TX October 2023 - Present

Modeled products for clients based on their specifications. Ensured requirements were met with detailed requests regarding appearance, attitude, and props for photographs.

●Photographer, Photo Mules, Austin, TX January 2023 - October 2023

Assemble and disassemble photography booths, cameras, computers, and other equipment. Provide a high level of customer service while building trusting relationships with my colleagues. Photograph individual players and entire youth sport teams for onsite purchasing. Edit and produce photographs utilizing Capture One software. Process payments using the Square App. Provide post-event feedback to leadership to enhance our team productivity. Travel within the US.

●Health Insurance Broker (Remote), Maximus, Austin, TX August 2022- January 2023

Communicated with clients regarding enrollment services, responded to inquiries verbally and via correspondence, and escalated high level concerns to the appropriate department. Assisted with strengthening clients' understanding of managed care, and made recommendations regarding selecting the appropriate health plan for individuals. Handled clients requests to enroll/dis-enroll in plans. Maintained knowledge on the Medicaid Project software.

●Full-Time Swim Instructor, Nitro, Austin, TX, April 2022 - August 2022

Instructed children of all ages, special needs, and adults, swimming techniques and safety procedures. Monitored and evaluated students' progress while collaborating with parents on their children's progress during group and private lessons. Demonstrated proper safety procedures with parents with infants in the water. Prepared pool equipment before and after classes. Organized swimmers' files and ensured accurate daily class attendance.

●Lead Virtual Assistant (Remote), Seven Star, Irvine, CA, September 2021- March 2022

Organized communication via electronic and telephonic means while providing customer service. Organized meetings, travel accommodations, managed client contact lists, and oversaw the manager's calendar. Created new customer spreadsheets and maintained online records. Conducted market research and presented the results during meetings utilizing PowerPoint.

●Customer Service Rep., HEB, Austin, TX, October 2019- September 2021

Assisted customers by organizing products efficiently by arranging products in a manner that was sustainable for travel. Provided customer service to all patrons. Tended to outdoor business equipment and helped customers to their vehicles.

●Seasonal Lifeguard, City of Austin, June 2018-August 2018

Monitored safety of all guests in and around the swimming pool.Warned patrons of unsafe or hazardous pool conditions and suggested alternative activities during closures. Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with a positive attitude. Prevented falls near and into the pool by calmly reminding patrons to exercise caution around edges. Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Internships

●University of Chicago, Game Lab

Certification

CPR/ First Aid, TABC (Texas Alcoholic Beverage Commission), Food Handler

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