Business Analyst Product Owner
Resume:
ANU PRIYA
SENIOR QA/BUSINESS ANALYST/PRODUCT
OWNER
EXECUTIVE SUMMARY
• Dynamic QA/Test Lead, Business Analyst, and Product Owner with 14 years of experience at Tata Consultancy Services.
• Proficient in Salesforce, JIRA, Confluence, Snowflake, SQL, ICEDQ, Selenium, JMeter, SOAP UI, Postman, driving quality and innovation.
• Skilled in leading QA teams, reviewing test scripts, and ensuring end-to-end quality assurance across project lifecycles.
• Developed and executed automated test scripts using Selenium WebDriver for web application testing; familiar with locating web elements, handling waits and performing browser interactions.
• Expert in requirement analysis, stakeholder
collaboration, Salesforce, and agile methodologies.
• Successfully managed and coordinated onshore and offshore teams, ensuring seamless communication,
resource allocation, and timely project delivery.
• Adept at facilitating workshops, managing product backlogs, and implementing robust business processes.
• Proven success in developing functional specifications, supporting UAT, and delivering comprehensive training materials.
• Strong expertise in risk management, issue resolution, and maintaining compliance with industry standards. CONTACT
************@*****.***
Dallas, Texas, USA
SUMMARY WORK EXPERIENCE
• QA Lead Dec 2023 - present
• Product Owner Oct 2022 -Sep
2023
• QA Lead & Manager Jun 2020
- Apr 2022
• Senior QA & Manager Sep
2017 - Nov 2019
• Business Analyst&QA Sep 2012
-Aug 2017
TOOLS
Salesforce, JIRA, Confluence,
Snowflake, SQL, ICEDQ, Selenium,
JMeter, SOAP UI, Postman,
Microsoft- Word, Power Point, Excel
SKILLS
Stakeholder Engagement, Risk
Management, Project Lifecycle,
User Stories, Test Automation, SQL,
JIRA, Agile, Scrum, Business
Analysis, Test Strategy, Quality
Metrics, Quality Assurance,
Change Management,
Leadership, Technical
Documentation, Business
Intelligence.
ACHIEVEMENTS
Awarded star performer and best
team at TCS.
Customer appriciation mails from
Albertsons and Sunbelt rentals.
CERTIFICATION
International Software Testing
Qualifications Board (ISTQB),
JMeter
EDUCATION
B. S. Electrical Engineering,
KIIT Bhubaneshwar, 2011
Page - 2 - of 3
DETAILED WORK EXPERIENCE
QA Lead- Sunbelt Rentals
Dec 2023 – Present
Dallas, TX
Successfully completed migration of features and functionalities from the legacy AS400 platform (Rental Man) to Salesforce, enhancing system performance and user experience. Responsibilities
• Directed QA processes to ensure migrated functionalities met compliance and regulatory standards, including reviewing test scripts and managing UAT.
• Worked closely with clients to understand their needs and goals
• Created detailed functional specifications and traceability matrices to support migration and ensure requirement coverage.
• Facilitated effective scrum meetings, fostering team collaboration
• Strategically analyzed business requirements, driving product validation
• Expedited defect resolution by coordinating closely with developers.
• Developed training materials and user guides to assist business users in adapting to the new Salesforce platform.
Product Owner- Albertsons Companies LLC
Oct 2022 – Sep 2023
Noida, India
Completed redesign of outsystems which houses 31 applications used by Albertsons Contact Centre and other lines of business. Project’s goal was to lift and shift from low code to Azure by leveraging Azure migrating service.
Responsibilities
• Led the migration of applications for Example CTL (Close the loop), CC (Customer Comment), ED
(Employee discount), Mass mailer, bulk order gift card (BOGC) etc.
• Managed all scrum calls, sprint planning, sprint retrospective.
• Defined and communicated the product vision and strategy to align with business goals.
• Developed a roadmap that outlines the product's evolution and key milestones.
• As part of backlog management prioritized and managed the product backlog, ensuring it reflects the most valuable features and enhancements.
• Engaged with stakeholders to gather requirements, understand needs, and manage expectations.
• Facilitated regular meetings and workshops with customers to ensure alignment and address concerns. QA Lead/Manager- Albertsons companies LLC
June 2020- Mar 2022
Noida, India
Transformation and Migration of data from legacy mainframe system to new Azure based snowflake platform. Responsibilities
• Analyzed the legacy data to understand its structure, quality, and dependencies
• Validated the schema mapping between the mainframe system and Snowflake to ensure compatibility.
• Major validation involved ingestion and extraction from EDM tables of the financial BODs (Business object Data)
• Responsible to validate source to target transformation across system.
• validated all assigned interface for ingestion and extraction.
• Compare data between the legacy system and Snowflake to ensure accuracy and completeness using ICEDQ (Internal to Albertson) .
• Prepared data lineage to validate source and target with help of development team.
• Validated that transformed data maintains consistency with business rules and requirements.
• Verified record counts and totals to ensure all data has been migrated correctly.
• Managing all scrum calls, sprint planning, sprint retrospective. QA /Manager – True Value Company
Page - 3 - of 3
Sep 2017- Oct 2019
Noida, India
Implementation of a new pricing model for True Value ecommerce platform.
• Spearheaded comprehensive front-end and back-end validation for new pricing module.
• Ensured that prices, taxes, and discounts are calculated correctly.
• Verified that product images, descriptions, prices, and specifications are accurate.
• Validate the display and functionality of customer reviews and ratings.
• Tested the integration and functionality of payment gateways.
• Validated that the UI is responsive and functional on various mobile devices and screen sizes.
• I acted as interim Project manager, overseeing end-to-end project activities.
• Utilized Selenium, Java, DB2, and retail domain knowledge for efficient testing.
• Ensured defect and acceptance criteria validation via JIRA.
• Participated in daily Scrum calls and client meetings. QA /Business Analyst – Tata Communications Limited Jan 2012- Sep 2017
Hyderabad, India
To improve workflows from the order management system to the billing system, focus on ensuring order entry accuracy and real-time inventory updates to prevent errors and stock issues. Responsibilities
• Gathered and analyzed customer requirements and pain points to tailor solutions that meet their needs.
• Maintained clear and consistent communication with stakeholders to manage expectations and provide updates.
• Innovated in CRM and telecom domains, from order management to billing.
• Leveraged PL/SQL, SOAP UI, JIRA, Salesforce for process enhancement.
• Requirement Analysis and HLA (High Level Architecture) Preparation.
• Advanced Testing Concepts and Business Analysis, contributing to RCA reports.
• Created and executed test cases, managed defects, and reported daily.
• As a Business Analyst, I drove impact analysis and requirement gathering.
• Liaising with stakeholders, domain experts, business users, team and project deployment teams for - business process comprehensiveness, - planning the implementation strategy and - issue resolution activities.
• Facilitating workshops and meetings for requirement discussions, setting objectives, prioritization and refinement of the requirements.
• Define goals and create a vision for the product development team.
• Managing the product backlog.
• Managing project timelines, planning activities of a release, budget and scope.
• Creation of change control documents capturing change requests and reason for change.
• Document use cases or user stories as a business analyst.
• Preparing functional specifications to create System Requirements Document or functional requirements in JIRA while following agile methodology as a business analyst.
• Review and approve user stories, functional requirements, and test cases of development teams as a product owner.
• UAT support - Creating testing schedule and allocating days/times when UAT can be performed, sanity test and query resolution.
• Review test scripts with QA to ensure they are correct and written appropriately to meet compliance, regulatory requirements and from audits perspective.
• Issue identification and resolution.
• Documenting business workflows and how the company product(s) meets the business requirement.
Contact this candidate