Program Manager Project
Resume:
KAREN
S. SIMMONS
*************@*******.***
Marlborough, MA 01752
https://www.linkedin.com/in/karenssimmons/
SKILLS
●Project/Program Management/Risk management
●Business analysis
●Cross-functional team leadership/Team Collaboration
●Stakeholder Relations/Stakeholder Management
●Waterfall/Agile (Scrum/Kanban)
●Lean Six Sigma Process Redesign/Improvement
●SaaS/Cloud (AWS, Google)
●Software Development Life Cycle (SDLC)/Software testing
EDUCATION
Bentley University
Waltham, MA
Bachelor of Science: Computer Information Systems
CERTIFICATIONS
●Six Sigma Certified Green Belt, 2008, Fidelity Investments
●Certified Scrum Master, 2010, Lithespeed
PROFESSIONAL SUMMARY
●Experienced IT Professional with a proven background in leading complex IT projects.
●Highly focused on team collaboration and achieving project goals, known for adaptability and reliability. Skilled in project management methodologies and stakeholder communication.
●Skilled at identifying or anticipating problems and providing solutions.
●Excels through mentoring, training, and empowering the team to excel in performance.
WORK HISTORY
Alkermes - IT Project Manager (Consultant)
Waltham, MA • 03/2023 – 01/2025
●Managed Adobe Implementation of Workfront, DAM, AEM, and Marketo using Scrum with a Vendor from requirements to UAT.
●Led enterprise-wide document management Data Catalog project for the Data Governance team by working and coordinating with Alation and internal sources of data.
●Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
●Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Insulet - IT Project Manager (Consultant)
Acton, MA • 05/2022 - 03/2023.
●Led IT Projects including the retirement of Snap Logic integrations to the MuleSoft platform and technical debt projects.
●Created, maintained, and reported against a cross-project schedule and resource management plan.
Markforged - Sr. IT Project Manager (Consultant)
Watertown, MA • 10/2021 - 05/2022
●Managed IT projects included integrating budget Excel sheets into the Accounting SaaS application using Jira, Confluence and Scrum.
●Provided oversight of the project and work collaboratively with a broad team.
Medtronic - Sr Project Manager (Consultant)
Minnesota • 12/2020 - 09/2021
●Ensured quality of all program and project outcomes, deliverables, and products
●Established and maintained EPMO standards in line with the Business Owner and Project Sponsor's needs
National Grid - Sr Project Manager (Consultant)
Waltham, MA • 02/2020 - 12/2020
●Managed an IT project that involved moving the Call Center to off-site representatives and Third-Party Vendors using VDU technology with Verizon Integration Partner.
●Created and maintained all project communication from meeting minutes, status reports, and dashboards for the team, department heads, and weekly stakeholder meetings to meet project objectives and deadlines.
TJX Companies - Sr Project Manager/Scrum Master (Consultant)
Marlborough, MA • 04/2019 - 11/2019
●Scrum Master to a single team that included Solution Engineers, Developers, QA, and Security for It updates and upgrades to internal systems.
●Created and maintained the project JIRA board including stories, sprints, and metrics
Iron Mountain - Scrum Master/Agile Coach/Sr. Technical Program Manager
Boston, MA • 03/2018 - 04/2019
●IT Projects included a new in-house application that allowed clients to upload documents, videos, or photos for future retrieval.
●Scrum Master for five separate workstream teams; coaching, product backlog scrubbing, daily scrums, demos, and planning sessions
●Functioned as a System Admin for Jira, Confluence, GSuite, and Zoom applications used exclusively by the project team.
Micro Focus, Hewlett Packard Enterprises - Software Division SaaS Program Manager
SOUTHBOROUGH, MA • 01/2017 - 02/2018
●Created project plans and schedules to align goals and expectations among executive sponsors and stakeholders for simultaneous projects.
●Interacted comfortably in one-to-one meetings with individual technical contributors, product managers, sales, and senior leaders in the technology and business departments.
DELL/EMC - Principal IT Project Manager
SOUTHBOROUGH, MA • 05/2015 - 01/2017
●Successfully managed a large global User Acceptance Test program with over three hundred Subject Matter Experts to integrate end-of-life platforms with ServiceNow (Post Dell Acquisition)
●Successfully managed the MVP rollout of ServiceNow ITaaS Platform replacing Clarify.
FIDELITY INVESTMENTS, SOLUTION DELIVERY - Business Project Manager
Smithfield, RI • 01/2014 - 05/2015
●Managed multiple work streams of a larger program with a team of IT and Business members to implement a CRM application to Plan Sponsors and Advisors successfully.
●Provided leadership and support to business and system partners through requirements gathering, process development and training programs.
AKAMAI TECHNOLOGIES - Sr. Program Manager
CAMBRIDGE, MA • 12/2013 - 12/2014
●Managed multiple Web Performance programs with a Core Team of cross-functional members to successfully release products within the agreed scope, schedule, and quality requirements.
RSA SECURITY - Global Program Manager
BEDFORD, MA • 06/2010 - 09/2013
●Managed product release process for major releases, service packs, and patches with a Core cross-functional project team using Agile Scrum techniques.
●Partnered with Agile Evangelist to help move the organization from Waterfall to Agile development.
EMC CORP - Project Manager
WESTBOROUGH, MA • 09/2009 - 06/2010
●Directed day-to-day development and testing activities across functional teams both on-shore and off-shore to successfully roll out a Global Travel and Expense application.
●Developed and centralized project and resource plans monitored and controlled project expenditures against the approved budget while successfully managing end-to-end solution delivery processes for one or more medium-scale IT projects.
FIDELITY INVESTMENTS - Project Manager
MARLBOROUGH, MA • 09/1999 - 02/2009
●Managed client data flows from vendor sites through internal Single Client Feed and all file output to downstream applications
●Created project plans by facilitating requirement and planning sessions that built consensus among project team members regarding task definitions and sequencing for benefit product planning, feature set selection, and deployment.
●Collected data and created graphs for metric analysis for Chief Information Officer Scorecard and Key Performance Indicators
KNOWLEDGE/USAGE OF TOOLS
●Jira, Confluence, Alation Data Catalog/Data Governance
●MS O365/Teams/SharePoint
●MS Project/Smartsheets
●MS PowerPoint
●Plainview, AgilePlace
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