It Manager Operations

Jeffrey Wishart

Snohomish, Washington *****

425-***-**** ****.*******@************.***

LinkedIn.com/in/jeff-wishart-a070a9a

IT Manager Cloud & Infrastructure Strategist Team Builder

Visionary IT leader with 20+ years of experience designing, managing, and securing enterprise-level IT systems and cloud infrastructures. Proven ability to lead cross-functional teams, deliver cost-saving solutions, and drive digital transformation while ensuring compliance with HIPAA, SOX, and SOC standards. Adept at collaborating with executive stakeholders to align technology with organizational goals.

Core Competencies

IT Strategy & Leadership

Cloud Architecture (AWS, Azure, Oracle Cloud)

Infrastructure Design & Optimization

Network Security & Compliance (SOC, HIPAA, SOX)

Budgeting & Cost Control

Team Development & Mentorship

Disaster Recovery & Business Continuity

Vendor Management & Contract Negotiation

Professional Experience

Manager of IT Operations

Continuumcloud Remote Jul 2022 – Present

Oversee enterprise-wide IT operations, infrastructure strategy, and cloud transformation initiatives.

Led migration from legacy on-premise systems to scalable cloud solutions using Oracle Cloud and AWS.

Enforced IT governance policies ensuring full HIPAA and SOC compliance.

Manage high-performing IT team (System Admins, Support Specialists).

Key Achievements:

Decreased infrastructure costs by optimizing AWS usage and eliminating redundancy.

Enhanced data security posture through deployment of automated patching and monitoring tools.

Delivered business continuity improvements through cloud-native disaster recovery planning.

IT Manager

Spectrum Controls Bellevue, WA Nov 1999 – Jul 2022

Directed IT services for 85+ users across nine departments.

Designed and implemented a hybrid Azure-VMware environment.

Provided budget forecasts and presented risk mitigation strategies to executive leadership.

Key Achievements:

Maintained 99.9% network and system uptime for over a decade.

Spearheaded the complete redesign of company network and data center.

Led successful ERP system upgrade and integration project.

Oversaw IT logistics during two major office relocations.

IT Manager

Momentum Systems Ltd. Mukilteo, WA Aug 1998 – Nov 1999

Installed and managed Exchange servers, VPNs, and corporate intranet.

Delivered daily backups and ensured system stability for engineering firm.

Key Achievements:

Deployed a companywide intranet and improved LAN infrastructure.

Network/Systems Administrator II

The Boeing Company Everett, WA Dec 1996 – Aug 1998

Supported over 3,000 clients in a multi-OS, multi-protocol network environment.

Managed deployment of TN3270E servers and AIX UNIX systems.

Key Achievements:

Led RS6000 migration and Cisco switch upgrades.

Delivered Win95/OS2 dual-boot environment integration.

Education & Certifications

Associate of Arts in Information Technology

Edmonds Community College, Lynnwood, WA

Certifications:

Microsoft Certified Professional (MCP)

A+ Certification

Network Management

Technical Toolkit

Operating Systems: UNIX, Linux, Windows

Cloud Platforms: AWS, Azure, Oracle Cloud

Infrastructure Tools: VMware, Terraform, GitLab, Cisco, WatchGuard, Veeam, Barracuda

Enterprise Software: Jira, Microsoft 365, Exchange, SQL Server, SharePoint, Syspro ERP

Security & Compliance: Qualys, RSA Security, Bitdefender Cloud, VLAN, VPN

Trusted advisor. Technical strategist. People-first leader.

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