Business Development General Manager

385-***-**** *************@*****.***

Proven leader with over 25+ years of collision estimation and auto body management experience. Expertise in repair planning, damage assessment, and estimating systems

(C-1, ADP, and Mitchell). Achieved record-breaking sales as General Manager at Maaco, driving sales past $1MM—the first Utah franchise to do so. Award-winning estimator with a strong track record of client satisfaction and business development. Ready to bring my expertise back to the industry with renewed energy and commitment. Sales Growth: Spearheaded Initiatives at Maaco Auto Body that propelled sales over $1MM, making it the first Franchise in Utah to break that target. Award-Winning Estimator: Recognized Twice as "Estimator of the Month" among 1,500+ Caliber Collision locations.

Business Development: Secured key business partnerships with major insurance providers and rental car agencies, driving revenue growth. Inventory Optimization: Returned over $100K in unused parts in the first month as Parts Manager at Dave’s Auto Body, improving inventory management and generating revenue.

Technical Expertise: Expert in C-1, ADP, and Mitchell estimating systems, optimizing accuracy and efficiency in damage assessments.

• Collision Estimating (C-1, ADP, Mitchell)

• Repair Planning and Damage Assessment

• Customer and Insurance Relations

• Auto Body Shop Management

• Inventory Cost and Control

.Gerber Collision Park City, UT 2022-2023

• Created quick, accurate estimates using specialized software, improving processing times and making estimates easily understandable and shareable.

• Build strong client relationships, resulting in increased client trust and repeat business.

• Optimized labor hour calculations, ensuring accurate productivity rates and realistic project timelines and work plans.

Caliber Collision Sandy, UT 2020-2022

• Won 2-AWARDS for ESTIMATOR OF THE MONTH from over 1500 shops nationwide

• Presented comprehensive bid proposals to clients, demonstrating expert understanding of their requirements

• Managed project scopes and budgets with insurance companies, ensuring seamless claim processing

Professional Summary

Achievements

Skills

Estimator

Work History

Estimator

• Developed and implemented strategies to increase sales and profitability

• Established partnerships with Car Rental and Insurance Companies to drive revenue

• Cultivated strong relationships with clients, suppliers, towing companies and other partners to ensure long-term success and loyalty

• Led employee training, scheduling, and performance reviews Maaco Auto Body Sandy, UT 1989-1997/2009-2013

• As General Manager, Achieved the first $1MM in sales for a Utah Maaco franchise, earning a company-sponsored trip as a reward

• Spearheaded becoming the first direct repair shop for Allstate Insurance

• Conducted thorough damage assessments on vehicles.

• Developed and maintained strong partnerships with Hertz, Avis, and smaller rental car companies.

• Collaborated with bodywork teams to ensure high quality repairs and paint jobs. Jerry Seiner Christopher KIA/Sales Position 2007-2008 Stay at Home dad 2003-2006

Dave's Auto-body And Paint West Valley City, UT 2001-2002

• Returned OVER $100K in unused parts within the first month as Parts Manager.

• Established and organized parts room, improving efficiency in a previous 20-year old unstructured system.

• Identified areas for cost saving opportunities, including optimizing clip organization for additional insurance company billing.

Ken Garff Salt Lake City, UT 1998-2000

• Conducted thorough damage assessments to ensure accurate repair plans.

• Delivered accurate and timely repair estimates, improving customer satisfaction.

• Showcased exceptional customer service skills, providing empathy and reassurance during high-stress situations.

Professional Development and Recovery 2024-2025

• Took time for personal health recovery and professional skill enhancement.

• Fully prepared to re-enter the workforce with a strong commitment to excellence. I-CAR Platinum Certified

High School Diploma

Evanston High School, Evanston, WY

Estimator-

General Manager

Estimator-

Body Shop Parts Mgr.

Automotive Sales

Stay at Home Dad

Estimator

Certifications

Education

Collision Auto Body (Currently Van Goes) Sandy, UT 2014-2020

• Managed budget implementations

• Managed business operations including payments, collections, daily open/close, and customer relations

Shop Owner-

General Manager

Professional

Development & Recovery

Contact this candidate