Front Desk Receptionist
Resume:
Robert Smith
Jasper, TN *****
********************@***********.***
Willing to relocate: Anywhere
Work Experience
Wal-Mart Associate
Walmart-Chattanooga, TN
February 2024 to July 2024
Provide member service, including identifying member needs and helping with purchasing decisions. They also locate merchandise, promote products and services, and maintain facility safety. Front Desk Receptionist
Best Western-Kimball, TN
March 2019 to March 2024
Welcome and check-in guests, making a warm and professional first impression. Kindly and promptly address guest inquiries, requests, and concerns. Provide information about hotel services, amenities, and local attractions. Coordinate with other hotel departments to fulfill guest needs and requests. Investigation Specialist
SouthTrust Bank / Wachovia Bank-Atlanta, GA
February 1998 to December 2003
Debit Cards Fraud Investigating Specialist II Wachovia Bank Atlanta, GA Investigating on all Debit Cards. Received all potential fraud cases. Interview Customer. Interview Merchants Phone interview with bank personnel. Reach an informed decision to paid or deny the case. Work in deadline oriented environment with little supervision. Conditions and Regulation of Reg E. Checking Emerald to ensure NSF fees are return. Flip case to charge off team. Bonded by Wachovia Bank. Collection Specialist
SouthTrust Bank / Wachovia Bank-Atlanta, GA
September 1993 to December 1998
Wachovia Collections Department Ill Wachovia Bank Atlanta, GA Responsible for collecting on Visa Credit Card and Master Card accounts. Interview Customer Try to set customer up on some kind of payment plan. Offer customer payoff of about 75% of balance on credit card. Report to the Credit Bureau of customer status on the account. Notify Legal Department if account is payoff or not. Bonded by Wachovia Bank. Education
High school diploma
Yonkers High School - New York, NY
August 1972 to May 1975
Skills
• Human Resources
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