System Administrator Information Technology

JOHN PENXA

*********@*****.*** 206-***-**** Seattle, WA LinkedIn: https://www.linkedin.com/in/john-penxa-38162b3/ SYSTEM ADMINISTRATOR

• Highly Accomplished Information Technology Professional with over 20 years of success implementing and operating highly available, external customer-facing enterprise applications.

• Versatile cross-platform troubleshooting experience and skills

• Self-motivated, fast learning, result-oriented, team player TECHNICAL EXPERTISE & SKILLS

AWS, Google Cloud, CenturyLink,/Lumen, Azure, Authlite, YubiKey, Jira, Confluence, Bamboo, GitHub, Terraform, Bacula Systems, cPanel, vSphere/vCenter, VMware Server, ESXi, Virtual Box Linux Red Hat, SuSE, CentOS, Ansible, Windows Server 2016,2019, Active Directory MySQL, PostgreSQL, Oracle 11g, SQL Server 2016, 2019 Axway Managed File Transfer Suite: Secure Transport, Secure Client, Active Directory, Group Policy Manager, F5 LTM/GTM, Apache, Symantec, Dynatrace, SiteScope, Nagios, HP-Quality Center, WordPress, Woo Commerce Bash, Python, JSON, YAML, PowerShell, JSP, JavaScript, XML, HTML, CSS

EDUCATION

AWS Certified Cloud Practitioner Amazon AWS Certificate 03/2023 Linux Networking & Administration Certificate, North Seattle College, Phi Kappa Theta 3.9/4.0 06/2018 PSIA - Professional Ski Instructors of America, Full Certification, Level 3 02/2012 Bachelor of Science, Packaging Engineering, Michigan State University PROFESSIONAL EXPERIENCE

System Implementation Engineer PathGuide Technologies, Inc. 06/2023 – 07/2024 Project managed the installation and upgrades of Latitude warehouse management system for new and existing customers.

• Installed, configured, and supported Latitude warehouse application.

• Analyzed, cleansed & imported customer data sets.

• Integrated and configured Latitude with ERP applications: Epicor Prophet 21, Eagle & Eclipse.

• Delivered customer end-user training on-site and remotely. Environment: Windows Server 2008-2019, MS SQL, VMWare IT System Administrator / Consultant JP Enterprises Seattle WA 1/2017 – 06/2023 Freelance consultant supporting small business’s computer and web hosting requirements, delivering all aspects of systems administration to lamp stack web sites on WordPress, Woo Commerce platforms; PCI Compliance management, troubleshooting outages, host migrations, updating & patching. Fleet Manager - Vail Resorts Company Steven Pass Washington 7/2022 – 12/2022 Managed a team of four mechanics that maintained and repaired a wide variety of over the snow equipment including but not limited to snow removal heavy equipment, PistenBully Snow cats, snowmobiles, generators and all of the mountain's service vehicles. Managed parts budget of 120k in support of the resorts 40+ assets. Heavy Equipment Fleet Mechanic Alterra Mountain Company Crystal Mt WA 12/2019 - 02/2022 Maintained and repaired a wide variety of over the snow equipment including but not limited to snow removal heavy equipment, PistenBully Snowcats, snowmobiles, generators and all of the mountain's service vehicles. Ski Instructor / Trainer Crystal Mountain Resort WA 11/2017 - 04/2019 Seasonal, full-time ski instructor. 2017-2018, 2018-2019 System Administrator / Versatile technologist III The Boeing Company, Seattle WA 9/2012 – 12/2016 Administered infrastructure platforms hosting customer facing, revenue generating COTS applications. Axway Managed File Transfer Suite Secure Transport, Sentinel, Composer

• Administered the application in environments Dev, IFT, Freeze, FRZ-DR, Production and Production-DR.

• Installed and configured application upgrades, Service Packages, and OS Vulnerability Hot Fixes/Patches.

• Wrote ad-hoc SQL queries to troubleshoot system configurations and file transfer issues.

• Performed application vulnerability scanning utilizing IBM AppScan.

• Administered server and end user x509 certificates.

• Performed root cause analyses and implemented corrective actions for major system events

• Authored and maintained Living Disaster Recovery Plan “LDRP”. JOHN PENXA 206-***-**** • *********@*****.***

Environment: RedHat 6.x, SuSE, Oracle 11, VMware ESX, F5, Apache, Site Scope, Dynatrace, Nagios Cloud Migration Infrastructure

• Provisioned and configured Linux and Windows Virtual Machines in Boeing’s private Lumin Cloud

• Setup, configured and maintained end user’s Yubikeytm providing, Multi Factor Authentication.

• Setup, configured and maintained the Clouds backup service utilizing Bacula Systems.

• Provided operational support troubleshooting and resolving VM issues Environment: CenturyLink Cloud/Lumen, Windows Server 2008 R2, F5, Authlite, YubiKey, Bacula Systems Citrix Virtual Desktop Infrastructure “VDI”

• Administered and maintained VDI’s environments: IFT, Freeze, Freeze-DR, Production, & Production-DR.

• Installed and configured application upgrades, Service Packages and OS Vulnerability Hot Fixes/Patches

• Authored and maintained VDI’s Operations documents for delegated administrators and end users.

• Performed operational troubleshooting resolving production server and end user issues Environment: Citrix, NetScaler, XenApp, XenDesktop, F5, Server 2008 R2, VMWare ESX, Site Scope, Dynatrace Systems Analyst III The Boeing Company, Seattle WA 2008 – 2012 Built and maintained the Boeing Market-Place, MyBoeingfleet.com’s shopping cart environments: Dev, Test, Freeze Prod, providing all aspects of environment support for IBM e-Commerce running on WebSphere Application Server on Linux VMs.

• Installed, updated and configured application Upgrades, Patches, and Vulnerability Hot Fixes.

• Provided application vulnerability scanning utilizing IBM AppScan

• Performed root cause analyses and implemented Corrective actions for major system events.

• Authored and maintained Living Disaster Recovery Plan ‘LRDP’.

• Developed functional and technical test scripts in accordance with an Agile methodology. Environment: RedHat 5.x, SuSE, Oracle, VMware ESX, F5, IBM WebSphere Application Server, IBM Ecommerce Product Manager The Boeing Company, Seattle WA 2005 – 2007 Product managed Myboeingfleet.com’s “MBF.com” Portal page requirements focused on enhancing functionality and targeted content delivery.

• Developed and delivered “Content Federation” seamlessly serving third-party data.

• Developed and deployed the MyBoeingFleet Premium CLAF supporting revenue products.

• Managed, scheduled & delivered of new requirements through the Change Management Process.

• Developed and defined functional and technical test scripts in accordance with an Agile methodology. Paradise Snow Sports Ski & Snowboard School 2004 - 2008

• Co-owner of a private snow sports school on Crystal Mt. operating on the weekends.

• Managed 18 employees providing ski & snow board lessons. Systems Analyst The Boeing Company, Seattle WA 1999 – 2005 Refactored and refaced legacy applications hosted on MyboeingFleet.com, Boeing's customer-facing secure portal providing engineering data, flight manuals & learning content, etc. in the support of Aircraft operations.

• Provided System Administration support for MBF’s Portal Plumb Tree software

• Led MBF's 'Common Look and Feel' Client Configuration team defining and managing the standards.

Contact this candidate