COURTNEY THORNTON
Troy, AL · 334-***-****
*****************@*****.*** · https://www.linkedin.com/in/courtney-thornton-591871174/
SUMMARY
4+ years Customer Service experience
Dependable, reliable, able to learn new things quickly
Proficient in Microsoft Office
Able to multitask in high stress situations
EDUCATION
GLOBAL HUMAN RESOURCE MANAGEMENT (2019)
2006-2010 · 2018-2019
Association to Advance Collegiate Schools of Business accredited (AACSB)
Chancellor’s Scholarship-Must have a 27 ACT score
Microsoft Office Excel Specialist
Troy University Management Club
EXPERIENCE
2020
WALMART DISTRIBUTION CENTER, QUALITY ASSURANCE AGENT
Verified pallets had correct orders
Corrected pallets that were missing items
Cycle counted pallets
Checked pallets were in the right slots
2011-2014
CVS PHARMACY, SHIFT SUPERVISOR- TROY, AL
Screened applications and interviewed
In charge of stocking products as they came in
Made sure cashiers met standards made by corporate
Set up seasonal aisle
Trained new staff on cash register and policies
Went to other stores to set up planograms
Consistently made quotas set by district
In charge of correcting and maintaining registers
Made deposits and verified that they were recorded
2011
RITE AID PHARMACY, SHIFT SUPERVISOR
Trained new cashiers
Stocked shelves
Reorganized products
Helped with hiring
Screened applications
Responsible for opening and closing store
Made deposits
2007-2010
TROY UNIVERSITY ADMISSIONS, STUDENT WORKER
Helped incoming students with application process
Filed paperwork, answered phones, and gave campus tours
Input data
Answered questions about application process
Wrote receipts