Customer Service Medical Claims

Nina Cadili

**** ********** *****

Commerce Township MI, 48390

248-***-**** ****.****@*****.***

Objective

To obtain a position as a Medical Business Associate where my skills and experience can be fully utilized to improve patient satisfaction, and long-term employment with growth.

Education

MEDCERTS, (Medical Business Specialist) Certificate of Completion

West Bloomfield High School Diploma

Skills

●. Over five years in responsible administrative and computer compressing positions.

●. Strong written and organizational skills

●. Problem solving, and Customer Service Orientation

●. Capacity for working in a team environment

●. Over 10 years in Strong Interpersonal-communication skills

Experience

Michigan Pain Management Royal Oak, MI

Medical Claims Biller (REMOTE) 01/23 – 02/25

● Maintaining and updating insurance claims into system.

● Communicating with insurance carriers and attorneys to resolve status on PIP claims

● Calling patients to confirm appointments as well as updating and resubmitting patient

information into system. Scheduling Patient appointments into system.

●Answering attorneys and insurance carrier phone calls relating to medical claims.

Private Caregiver Detroit, MI

Private (Senior Citizen) 01/19 – 12/23

● Provided in home care 7 hours a day for Alzheimer's patient, including activities of daily living, and a care plan. Helped patient therapy and daily exercise.

● Maintained the house, including meals, cleaning, laundry and prepared meals

● Gave patient their medications according to schedule

Greenpoint Mortgage Southfield, MI

Customer Service Representative 09/04 – 07/08

● Proficient with PCs including, data imputing in Word and Empower, Excel etc.

● Managing withdraw, cancel, denied loans files, and communication systems.

● Managed customers service operations, and guided loan officers on assistance.