PROFESSIONAL SUMMARY
Customer service specialist with 6 years of experience in high-volume, fast paced environments. Recently completed a Pharmacy Technician training course and equipped with strong knowledge of medication safety, pharmacy procedures, and HIPAA compliance. Known for exceptional communication, attention to detail, and a compassionate approach to patient care. Eager to bring customer service expertise to an entry-level pharmacy technician role and support efficient, accurate pharmacy operations.
WORK EXPERIENCE
Hostess
Cracker Barrel, Burlington, NC May 2023 - Present
Greeting guests, managing wait times, answering the phones and ensuring a welcoming atmosphere. Collaborated with other team members to ensure patient satisfaction.
Dietary Aide
Brookshire, Hillsborough, NC March 2024 –May 2024
Preparing and serving meals for the elderly, maintaining a clean and sanitary environment. Assist with various kitchen tasks. Customer service with the patients.
Cashier
Food Lion, Burlington, NC December 2022 –March 2023
Efficient and friendly customer service, handling transactions, problem resolution and other duties.
Cashier/Customer Service
Biscuitville, Mebane, NC July 2019 –August 2022
Taking orders, processing payments, providing customer service and collaborating with coworkers.
CERTIFICATIONS
Pharmacy Technician Training
Alamance Community College
2025
SKILLS
Communication
Customer Service
Computer Skills
Cash Register
Medical Terminology
Microsoft Office-Word
MIRACLE ALLISON
****************@*****.***
Burlington, NC, USA
EDUCATION
Pharmacy Technician Training
Alamance Community College
January 2025-April 2025
High School Diploma
Eastern Alamance High School- August 2017-June 2021