Data Entry Specialist

DENISE TRAPP

***********@*****.*** 1-803-***-**** Jenkinsvile, SC

SUMMARY

Highly skilled Data Entry Specialist with 6 years of experience in data management and customer service. Expertise in verifying, correcting data, creating spreadsheets, and processing medical claims. Seeking to leverage data entry and analysis skills in a Data Entry Clerk role.

WORK EXPERIENCE

Point 32 Health -US Tech Solutions February 2025- April 2025

Quality Check Analyst Remote

Checking over medical records

Ensuring all information for providers/ members are accurate

Update information as needed

Blue Cross Blue Shield June 2024- September 2024

Claims Processor/Data Entry Specialist, Columbia, SC

Work deferrals

Process claims

Adjudicate claims for payments

Make sure all data is accurate for members and providers

WellCare-Centene

Data Entry Specialist/Customer Service Advocate

•Data Entry Specialist/Customer Service Advocate (Feb 2020 - Feb 2024):

•- Verified and corrected data to ensure the accuracy of critical information entered into the system and members' accounts.

•- Resolved key issues and provided comprehensive answers to Medicare Part C benefits queries, achieving first-call resolution and enhancing member understanding of plans.

•- Processed medical claims and ordered prescriptions accurately while paying attention to detail and creating accurate spreadsheets...

•

ELEMENTS ELECTRONICS Winnsboro, SC

Inspector Jan 2019 - Feb 2020

•Conducted thorough inspections for damage, assuring the highest quality standards by identifying and managing over 50 cases of defects daily.

•Diligently examined for any cracks or scratches on the screens, contributing to the overall product quality and customer satisfaction.

•Identified and addressed potential problems promptly, ensuring a consistent and efficient product line movement.

•

KRAFT-HEINZ Newberry, SC

Trainer Coordinator/Machine Operator Mar 2018 - Dec 2019

•Delivered comprehensive training to new employees, focusing on both technical skills and leadership development, effectively preparing them for their roles.

•Implemented a program addressing potential strain areas and recommended exercises, enhancing employee health and reducing work-related injuries.

•Maintained and updated employee records as necessary, implementing crucial changes and improvements as needed.

United One Healthcare Rock Hill, SC

Claim Processor Aug 2017 - Mar 2018

•Demonstrated proficiency in processing medical, hospital, and insurance claims, ensuring accuracy through stringent data verification and review procedures.

•Balanced high-volume incoming call management with proactive outgoing communication, effectively resolving claim-related issues while delivering superior customer and patient support.

EDUCATION

SKILLS

Microsoft Word • PowerPoint • Microsoft Excel • Office Equipment (Copier, Scanner, Facsimile, and Stamp Meter)

• Office Processor • Slack • Salesforce • Type 55 WPM • Citrix • Works Remotely • Data Entry

University of Phoenix

Associate of Arts Degree in Health Care Administration

Columbia, SC Mar 2013

Fairfield Central High School High School Diploma

Winnsboro, SC May 1995

Contact this candidate