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It Support Medical Assistant

Location:
Chicago, IL
Posted:
June 04, 2025

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Resume:

Mostafa Dahir

EDUCATION

Bachelor Health Science

Stratford University Falls

Church, VA

Medical Assistant Diplomat

ACT College Alexandria, VA

CERTIFICATIONS

Certification:

• CompTIA Security+

“Candidate ID:

COMP001022252064”

• Phlebotomy Certified

• CPR Certified

Coursera Certs from Johns

Hopkins University:

• Healthcare IT Support

• Healthcare Data Security,

Privacy, and Compliance

Coursera Cert from University

of California Irvine:

• Data, Security, Privacy

Coursera Certs from IBM:

• Cyber Threat Intelligence

• Cybersecurity Essentials

• Linux Commands and Shell

Scripting

IT SUPPORT

P: 703-***-**** E: *****@*******.***

PROFILE

Mr. Mostafa has dedicated over 17 years of Healthcare and Information Technology (IT) experience by assisting healthcare professionals with the troubleshooting and resolution of technical issues related to healthcare industry. Mr. Mostafa interests in utilizing his IT experience to healthcare support and opportunities in the Information Security field. Also, he manages and responds to security incidents and alerts. Mr. Mostafa collaboration as team member and his capabilities to ensure that all the necessary software is utilized by the company up to date tools in order to guarantee adequate security.

WORK EXPERIENCE

Junior Cyber Security Analyst & IT Support Staff

BCS Consulting Group LLC Annandale, VA May 2021 – Present Highly motivated and detail-oriented professional seeking a Junior Cyber Security and IT Support role to utilize my CompTIA Security+ certification and passion for technology to contribute to the protection of sensitive data and provide exceptional technical assistance.

• Proficient in network security principles, vulnerability assessment, and risk management.

• Strong knowledge of operating systems (Windows, Linux) and common network protocols.

• Familiarity with firewall configuration, intrusion detection systems

(IDS), and encryption techniques.

• Experience with incident response, threat identification, and mitigation strategies.

• Proficient in troubleshooting hardware, software, and network issues.

• Knowledge of virtualization technologies (VMware, Hyper-V) and cloud computing platforms.

• Familiarity with scripting languages (Python, PowerShell) for automating tasks.

WORK EXPERIENCE (continued)

Nursing Assistant Family Medicine Procedure Clinic Fort Belvoir Community Hospital Ft. Belvoir, VA August 2011 – Present Responsible for utilize my compassion, patience, and excellent interpersonal skills to provide high-quality care and support to patients. Also, providing direct care and support to the patients by ensuring their comfort and safety such as the specific highlights below:

• Screen patients and take vital signs. Input and retrieve patient data from military electronic health system (AHLTA).

• Identifies normal and abnormal patient conditions and problems, implements orders, and conducts interventions as prescribed.

• Recognizes, identifies, and interprets serious situations and alerts appropriate medical staff.

• Initiates emergency measures as necessary.

• Responsible for an extensive range of diagnostic support duties to include the preparation and care of patients during a variety of highly specialized diagnostic procedures to include assisting with and set up of sterile fields for minor surgical procedures such as Vasectomy, IUD Insertion and Removal, Nexplanon Insertion and Removal, skin tag Removal, toenail removal, shave/punch biopsy, joint injections, and acupuncture.

• Performs EKG’s and assist physicians during minor surgical procedures and assists with exams.

• Prepares necessary supplies and equipment and change drapes, positions, stabilizes patients, and hand instruments/supplies to the physician.

• Maintains and monitors patient appointments manually and/or in CHCS when its required coordinates and/or schedules patient appointments with other clinics or specialists.

• Draw up parenteral medications such as steroid injections and local anesthetics.

• Maintain patient confidentiality and assisting medical support assistant in answering phones, taking and returning messages, verifying patient information and eligibility, and making appointments.

• Consult with providers in keeping updated on the newest and most economical materials, functional braces, techniques, and equipment. TECHNICAL SKILLS

• Microsoft office Suite

(Excel, Word, PowerPoint,

Access, Outlook)

• Visual Basic experience

• HTML Web Development

LANGUAGES

• English

• French

AWARDS

Employee of the Month

Fort Belvoir Community

Hospital

September 2011 & May 2013

Certification of Appreciation

Fort Belvoir Community

Hospital

December 2011 & June 2015

Specialty Nursing Award

Fort Belvoir Community

Hospital

June 2017, June 2018 & June

2021

Mostafa Dahir



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