Salesforce Admin & developer

Gnanasri Pusunuru

North Carolina +1-704-***-**** ****************@*****.*** LinkedIn

EDUCATION

University of North Carolina at Charlotte Aug 2023 - Dec 2024 Master of Science, Computer Science (GPA: 4/4)

Amity University, Rajasthan, India Aug 2018 - Jul 2022 Bachelors of Technology, Computer Science (GPA: 3.5/4) WORK EXPERIENCE

Genpact Pvt.Ltd Software Engineer Aug 2021 - Jul 2023

• Worked as part of the Salesforce Center of Excellence team to assist in configuring Salesforce objects, workflows, and reports for internal applications.

• Developed and deployed Apex Classes, Apex Triggers, and Batch Apex for handling backend business logic, especially to support automated call logging and custom workflows

• Created test classes with >90% code coverage for all Apex classes and triggers to ensure deployment readiness.

• Created and optimized triggers to handle call tracking, lead assignment, and opportunity updates based on defined criteria.

• Integrated Salesforce with third-party systems using REST APIs and monitored transactions using debug logs and audit tools

• Worked with Asynchronous Apex (Batch Apex, Queueable, Future methods) to handle large data volumes and background processing

• Customized standard and custom objects created page layouts, validation rules, and user profiles using Salesforce Lightning and Classic. Utilized SOQL and Apex Triggers for back-end automation and business logic enforcement.

• Implemented and maintained approval processes, process builders, and flows to automate business logic.

• Integrated Salesforce with external systems using REST APIs and monitored performance through debug logs and system audits.

• Designed and maintained a scalable expense management tool outside Salesforce using Java, SQL, and MongoDB, deployed on AWS EC2/S3 with logging and monitoring enabled.

ACADEMIC PROJECTS

Climate Data Analysis using Apache Spark and Hadoop

• Deployed a multi-node Spark cluster on virtual machines to facilitate the processing of large climate datasets from the Global Historical Climatology Network.

• Temperature data extracted and parsed from compressed CSV files using Python, optimizing data loading.

• Developed a Spark application to compute average daily maximum and minimum temperatures for specified months, leveraging distributed computing techniques.

Photo Sharing Application

• Created a dynamic photo-sharing platform with features including upload, like/dislike, and comment management using Node.js, JavaScript, MongoDB, and Java

• Implemented backend APIs for secure authentication and real-time interaction. Tableau Project: Acoustic Emission Analysis in the McMurdo Dry Valley

• Analyzed environmental data using Tableau to study rock weathering in Antarctica.

• Developed interactive Tableau dashboards to visualize the relationship between rock cracking events and meteorological conditions, such as air temperature, humidity, solar irradiance, and wind speed.

• Created multi-plot visualizations to display acoustic emission events, energy release, and meteorological factors for four dolerite boulders.

TECHNICAL SKILLS

• Programming Languages: C, C++, Java, Python, Apex, HTML, CSS, Spring MVC, Bootstrap, JavaScript, Node.js, React.js

• Salesforce: Salesforce Lightning, Apex, SOQL, Process Builder, Flows, Workflows, Triggers, Custom Objects, Profiles, Permission Sets, Validation Rules, REST API integration

• Cloud & Infrastructure: Docker, AWS (Redshift, Athena, Glue, PageMaker, EMR, EC2, S3, SageMaker), DynamoDB

• Databases: PostgreSQL, MySQL, MongoDB, MongoDBose

• Data & Analytics Tools: Tableau, Power BI, Microsoft Excel (Pivot Table, VLOOKUP), Apache Spark, Apache Hadoop, Python ML libraries, TensorFlow, PyTorch, scikit-learn

• Core Competencies: Software Development, Data Structures, Algorithms, Schema Design, Agile Methodology, CI/CD, Regression Testing, Unit Testing, salesfor

CERTIFICATIONS

• Salesforce Certified Administrator (SCA): Issued by: Trailhead by Salesforce

• AWS Academy Data Engineering: Issued by: Amazon Web Services (AWS)

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