Customer Service Bottle

SB

SARA BRANDES

*******.******@*****.*** 361-***-**** Miami, Florida 33136

Dynamic and results-driven professional with exceptional customer service experience at Yellow Rose Cabaret. Proven ability to engage VIP guests and deliver personalized bottle service, showcasing strong communication and attention to detail. Adept at POS operation and fostering a high-energy environment, ensuring memorable experiences for all patrons. Highly skilled Bottle Girl with experience in high-end hospitality environments. Strong customer service skills, adept at multitasking and maintaining a positive, upbeat demeanor under pressure. Knowledge of various beverage types and brands enhances ability to provide stellar service. Previously demonstrated capacity to boost customer satisfaction levels and contribute to overall success of establishment. Exceptional customer service

Strong communication skills

Team leadership

Organization skills

Time management

Team working skills

Self-management

Attention to detail

Bottle service

POS operation

Customer engagement

Sanitation practices

Menu memorization

VIP guest relations

Sales techniques

Yellow Rose Cabaret Austin, TX

Waitstaff/Bottle Girl

09/2024 - 04/2025

Completed opening and closing procedures including checking equipment status, stocking shelves.

Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.

Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.

Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.

Processed payments using POS system accurately and efficiently. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cantina 512

WaitStaff/Bartender

01/2024 - 04/2025

Serves drinks while maintaining a clean and sanitary bar area. Attends the detail and presentation of each order. As heard to proper alcohol handling and safety procedures both internally and externally.

Able to keep a high energy level and great at multi tasks consistently. Provided VIP bottle service in a high-volume nightclub, ensuring premium guest experiences and personalized service.

Checked identification cards for proof of age prior to serving alcohol beverages.

Recommended food and drinks to patrons based on preference, pairings Summary

Skills

Experience

and special promotions.

Silverleaf Eldercare

Assistant Manager

08/2022 - 01/2024

Provided care for elderly residents by assisting in their activities of daily living.

Dedicated and compassionate duties overseeing two facilities in the Austin area.

Adept in supervising employees and ensuring compliance in community training and organisation of the facility.

Specialise in providing compassionate care and creating a wholesome environment for residents and their family members. Scully's Sport Bar and Grill

Waitstaff/Bartender

09/2022 - 07/2023

Responsible for providing a high-calibre experience and exceptional customer service skills to clientele.

Providing diners with a detailed overview of specials and menu items. Answering questions about complex dish preparation. Offering recommendations on wine pairings and drink specials. Ensuring personal levels of attention during the meal. Calhoun High School Port Lavaca,TX

High School Diploma

05/2020

Victoria Community College Victoria, TX

Some College (No Degree) in General Basics

Parker Patterson, 512-***-****, 751 Winding Trail, Wimberly, TX, 78676 Jennifer Sullivan, 361-***-****, 602 Marshall Johnson Ave., South Port Lavaca, TX, 77979 Kayla Boyd-Robertson, 361-***-****, 126 Elizabeth St., Port Lavaca, TX, 779**-****-**** Miss Calhoun County Fair queen

2 Year scholarship for Varsity Cheerleading

3 Year scholarship for FFA

English

TABC

Food Handlers

CPR

Education

References

Awards

Languages

Certifications

Contact this candidate