Registered Nurse Case Manager

Melissa Marrs-Luna, MSN, BSN, RN

************@*****.*** 949-***-****

Education: Master of Science in Nursing

Over ten years as a Registered Nurse (RN), performing disciplines within the institute such as presentations, training, equipment maintenance, Aesthetic procedures, and protocols.

Over three years of experience as a RN Hospice Case Manager, overseeing direct quality care, monitoring patient health conditions, ordering medication, and medical equipment.

Proven ability to collaborate and communicate effectively in a medical partnership and with

interdisciplinary healthcare team.

PROFESSIONAL EXPERIENCE

Advanced Injector

Beverly Hills Rejuvenation Center Huntington Beach March 2024 – Feb 2025

Thorough consultations & patient follow up.

Lasers, Injectables, Coolsculpting, Weight loss Injections & Facials.

Met challenging goals routinely.

Registered Nurse Manager

California Cosmetic Medical Institute Mission Viejo April 2015 – Feb 2024

• Key competencies include performing injections of FDA approved Neurotoxins (Allergan, Galderma, Mertz) and

Hyaluronic, Teosyal RHA-Hyaluronic & Calcium hydroxylapatite fillers (Allergan, Mertz, Galderma & RHA-Revance).

• Perform skin care assessments, treatment plans, sales goals, education, and follow up communication.

• Key competencies include laser treatments including: Visia, Sciton (MLP, Profractional, Yag, IPL, LHR), Cutera, Alma

(IPL, LHR, Opus), miraDry, Thermage, Clear & Brilliant, Regenlite, Ultherapy, PICOCARE-Wontech and Coolsculpt.

• Work with other disciplines within the institute such as physicians, training, company reps, and equipment maintenance.

• Growing the patient population of the practice through high client satisfaction and retention.

• Properly maintaining treatment records and HIPPA regulations.

• Collaborating closely with other team members to carry out treatment plans and achieve optimal results.

• Lead and mentor training procedures within the practice for medical staff and outside providers.

• Hosting promotional events and all pertinent training held by the practice (training facility) and or vendors/reps.

• Demonstrates a disciplined work ethic and eager to continually learn.

• Demonstrates outstanding patient care, competent knowledge, coordination, documentation, and time management skills.

• Excellent written and verbal communication skills in English; Learning Spanish.

Sciton Laser Educator

Clinical Nurse Specialist West Coast & Canada January 2021 – December 2021

• Performed strong leadership qualities and met high professional standards.

• Assertive, self-motivated, and demonstrated good judgment.

• Ability to teach and train clinical peers.

• Excellent communication and presentation skills, and excellent problem-solving skills.

Hospice Case Manager

Relief Hospice Care Nurse Buena Park, CA February 2017 – December 2020

• Performed skills in patient care within various clinical and home settings.

• Coordinated staffing visits for certified nursing assistants and licensed vocational nurses.

• Overseen quality care, monitor health conditions, order medication and medical equipment.

• Performed patient assessments, detecting changes in symptoms and pain.

• Performed documentation and supervisory visits for every patient.

• Provided education, compassion, patience, communication and patient privacy.

Manager & Aesthetician

Spa Dali Mission Viejo, CA July 2007 - April 2015

• Performed documentation, utilizing the documentation guidelines, Standards of Care, and Pathway goals.

• Enforced Standard Application of sanitation and safety according to HIPPA and health codes.

• Performed routine education and training seminars.

• Performed staff coordination and time management.

• Judgment and Decision Making, considering the relative costs and benefits of potential actions with the most

appropriate one chosen.

• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation

when learning or teaching.

• Active Listening, giving full attention to what clients are saying, taking time to understand the points being

made, asking questions as appropriate.

Pharmaceutical Regional Sales Manager Southern, CA June 2012-Nov 2014

Selphyl: Platelet Rich Plasma

• Delivered efficient and compassionate patient care and education.

• Conducted meetings via phone with patients and Doctors for in office Demos.

• Collaborated with physicians and other health care team members

• Demonstrated proficiency in various skills, such as performing patient blood draws, customer service,

utilizing a centrifuge, seminar spokesperson and educator, covering all of Southern CA. territory, during BSN program.

EDUCATION

Bradley University: Master of Science in Nursing August 2024

West Coast University: Bachelor of Science in Nursing April 2015

Euphoria Institute: Beauty of Arts and Sciences; Esthetician August 2007

LICENSURE & CERTIFICATION

Registered Nurse (California) License No. 95069285 Expires April 2027

PALS (American Heart Association) Expires February 2027

ACLS (American Heart Association) Expires March 2027

BLS (American Heart Association) Expires March 2027

Licensed Esthetician (California) License No. Z77189 Expires Dec 2025

REFERENCES

Lynda Masters RN colleague & Friend 949-***-****

Caroline Mehta (Slaughter) RN-Friend 916-***-****

Aurica Coban Former Manager 949-***-****

Sara Browning FNP-Work Colleague 856-***-****

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