Field Service Credit Card

Tim Allore

***** ********

Redford MI, *****

*********@*********.***

313-***-**** Home

313-***-**** Mobile

Work Experience

Install printer Tech Randstad

March 06 2024 Jan 10th 2025

Xerox install project installed 150 xerox printers at st Joseph Hospital in Ypsilanti Installed lexmark and Ricoh printers along with printer inventory in Farmington Hills and Ann Arbor.

Toshiba - Redford, MI

Field Service Tech

August 2022 to January 2024

Walgreens Register and pc repair in pharmacy locations. Cash drawer and locks replaced

Credit card readers serviced at all locations

Camera and alarm motion detectors and door alarm contacts serviced at all Walgreens 200 stores in Michigan.

4900-785 registers

Lenovo M90 model pc and receipt printers.

Field Service Technician

Pomeroy IT Solutions - Redford, MI

Serviced Kroger location fixing 4900-785 registers, servers,scales,switches and back up batteries at Kroger locations in Ohio and Michigan. March 2016 to December 2021

Kroger cash IBM Toshiba 490*-***-**-** register repair Pharmacy pc repair Dell 7070 small form factor pc repair Lenovo M900- M93 pc repair

Epson TM6000 IV and Zebra 2824 and ZD410 printer service Verifone MX915 credit card reader service

HP T630 and T620 pc repair

Windows 7 and 10 pc imaging

AP 8432 replacement

Lexmark printer repair MX 310, x610 x811 t654 x64 x658 x738 x746 x782 x792 x864 and x945 models.

Retail register repair tech 09/2016 to 12/2016 and 02/2014 to 04//2014 Computech retail repair tech, contractor at NCR servicing Walmart, Sam Club, Dick Sporting Goods, Ulta Salon, Sephora Salon, Target and Meier stores. Replaced receipt printers, repaired Lexmark printer fusers and rollers at K-Mart, Ingenico credit card readers along with Verifone credit card readers at Walmart. Replaced system boards and memory on IBM registers at Walmart along with 7350 self-checkout receipt printers at Home Depot. Reprogram and troubleshoot scale scanner issues, replaced ups on registers along with scale glass on scales at Meier Tested registers hand scanner & scanners with scales and credit card readers with pen functionality at all Walmart Sam Club stores in Wayne Oakland and Macomb County in Michigan.

HP/ Modis contractor - Ford Motor Co. Dearborn Mi. 04 / 2016 09/ 2016 Contracted to work part time installing HP printers for HP at Ford Motor company in Dearborn, Mi.

Lexmark – Core Technology Detroit 09/ 2015 02/ 2016 Contracted as a field service Sr. printer support tech for Lexmark to provide Lexmark printer hardware onsite warranty support to customers in Wayne Oakland and Macomb Counties in Michigan. Fixed printers for Chase Bank, Social Security and Macy department stores along with other Lexmark customers needing onsite warranty Lexmark hardware support.

Xerox – Randstad Printer install Tech at Chrysler Headquarters Auburn Hills 12/ 2013 - 07/ 2015

Contracting at Chrysler working for Xerox Inventory specialist and Install project tech at Wayne State University in 2015 and Installing printer project at Chrysler Headquarters Auburn Hills, Michigan.

Continuing on a Xerox roll out project where we assisted Installing Xerox printers and removed HP printers at the Chrysler Headquarters in Auburn Hills Michigan. Included setting of Internet protocol, subnet mask and gateway address. CompuCom - ITWS Retail repair tech 08/ 2015 - 11/2015 Server, Pc repair with some Lexmark printer repair. Involved in Aetna laptop install project installed laptops and docking stations with monitors to 55 users in downtown Detroit. Field service tech position where I serviced 18 Wayne, Oakland, and Macomb county Walmart and Sam Club stores in Michigan. Replaced routers and switches along with hard drives in the server rooms. Troubleshoot hardware problem in the store server rooms and on customers training room. Fixed HP 7900, Dell 7010 and 4800-722-23 registers in the store, debit readers, cash drawers, locks, keyboards and receipt printer replacement when they needed replacement.

Danlaw Intern working at Harman Becker in Farmington Hills, Mi. 09/2012 - 06/2013

Software Engineer Intern

Sanity software verification testing on new 2014 Chrysler and Fiat car radios head units.

Tested in and out of vehicles included Am, FM, XM, Blue Tooth, Phones such as I phone 5 and Galaxy 3, Navigation software testing, voice recognition testing and used trace client software to record errors that were found while running tests on head units. Picked up and drop off cars at Chrysler Headquarters for testing at out office in Farmington Hills.

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Computer Specialist, 01/2012 - 06/2012

Independent Project Consultant/Smart Source/Apex, Redford, MI Laptop encryption at St John Hospital System for 6 weeks, Windows 7 refresh 1 day project Blue Cross in Detroit, Inventory of printers copy machines and fax machines at Beaumont Hospital for 4 days in Royal Oak, Michigan,3 day printer install project at Ford Motor Co in Dearborn, Michigan and computer install projects on weekends at Chase Bank locations in Detroit, Michigan and a 6 week project fixing and repairing smart boards at Chippewa Valley Schools Computer tech/ pc and printer Installs, 12/10 - 12/11 Contractor/BPI at U of M Hospital Ann Arbor, Ann Arbor, MI Break-fix computer hardware support, laptop repair, desktop support, software support and printer support depot repair at University of Michigan Hospital. Staged pc and laptop systems for deployment to users’ locations at U of M local network locations. HP printer repair at U of M health M.C.I.T. customers locations needing hardware support. Install computers and printers, moved computers from old Mott Hospital to the new Mott Children Hospital in Ann Arbor Michigan.

Computer Service Technician 6, 11/97 - 05/09

Unisys, Plymouth, MI

Hardware support for government install projects for S.S.A. and F.I.A installed Unisys brand computers and Lexmark Printers at branch offices in Wayne Oakland and Macomb County .and provided warranty break-fix hardware support to them for 5 years. Serviced Unisys multi-vendor contracts for: Dell, Gateway, HP, IBM, Micron, Toshiba and Lexmark printer provided warranty break-fix and hardware support to customers needing assistance in the Detroit Metro area. Break fix warranty support on Dell, and software support on Micron Computer products included reinstalling Windows XP and all software that was purchased when the user computer was purchased including Microsoft office and all drivers and modems for dial up internet access. PC Tech, Dell service tech, 5/95 - 11/97

Kelly Services/ at Unisys, Southfield, MI

Assisted on government install projects for F.I.A. (Welfare Office) and Social Security offices in the Detroit area & provided warranty break-fix hardware support after the project was completed for 5 years. Education

Diploma in Electronic engineering

National Institute of Technology (RETS) (Everest University) - Livonia, MI June 1981 to December 1984

High school diploma

Allen Park High School - Allen Park, MI

September 1976 to June 1981

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